Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling pre-orders with partial payments, which meets US regulations and payment processor requirements. It supports carts containing both pre-order and in-stock items, enhancing conversion rates and upselling opportunities. The app is noted for its effective management of back-in-stock and pre-order scenarios, with some merchants highlighting its impact on reducing return-to-origin issues and handling partial cash on delivery payments. Key features include an easy-to-use dashboard for order management, customizable pre-order messaging, and smooth integration with e-commerce platforms, allowing for effective sales of out-of-stock products. The app's performance is further boosted by excellent customer support, with staff members like Vipin and Kawaljeet receiving praise for their responsive assistance. Quick resolution of technical issues contributes to its positive reception among merchants.

April 18, 2023

this app is full of surprise, im so happt to install it , it makes my biz more expandable! it is full of funtions and possibilities. more to explore

Innovation Home Salon Group
United Arab Emirates
About 1 month using the app
Shine Dezign Infonet replied April 19, 2023

Thank you for taking the time to rate our app!
We're glad to hear that you find our platform to be useful for expanding your business, and that you're enjoying discovering all of the different functions and features it has to offer. Your support means a lot to us, and we look forward to helping you with your preorders and partial payments in the future.

Best Regards,
Shine Dezign Infonet Team.

October 27, 2020

I installed the app and it was not working as expected. Emailed the developer assistance and they were able to address the issues very promptly and now its working great.

Cape Collectibles
Canada
About 1 month using the app
November 30, 2019

The app worked well for a few days.
Then their server seems to have stopped working. My site is totally blocked (it load a page in 55 seconds).

Acelith Design Sim Racing
Italy
About 1 month using the app
June 16, 2021

Great app and great customer support! They help me installing the app and fix all the problem i had

Luce Beauty
Italy
About 1 month using the app
April 11, 2023

This is an incredible app, it makes my business possible , high recommendation! And their technical support is even more amazing , especially Vipin , he has been so helpful to help to set all the functions up !!!

Save First
United Arab Emirates
About 1 month using the app
Shine Dezign Infonet replied April 17, 2023

Thank you for your wonderful feedback and recommendation of our app!
We're delighted to hear that it has been instrumental in making your business possible, and we're glad that our team was able to assist you with setting up the functions. We appreciate your support and wish you the best of luck with your pre-order sales!

Best Regards,
Shine Dezign Infonet Team.

October 14, 2019

Good app! Had a question and the support team was available immediately! I wanted to have this function on the homepage instead of the product page. Gave access to the support and they fixed it within 10 minutes! Recommended!!

Boefpods.nl
Netherlands
About 1 month using the app
December 7, 2019

We haven't launched yet, so haven't started accepting pre-orders, but support for the install been excellent so far. There were some display issues with the cart and notification email, however Vikas was extremely responsive, polite and helpful. Thank you!

Sleepy Silk
Australia
29 days using the app
October 15, 2020

This app is very good and helped me creating pre-order option and partial payment for attracting the customers, And mainly the support team has very good response and solving the our requirement quickly.

TestLight4Life
United States
29 days using the app
Shine Dezign Infonet replied October 19, 2020

Hello TestLight4Life,

Thanks for your feedback. We, at Shine Dezign Infotech always put "Customer First" and strive hard to provide amazing results. Would love to help you when needed!

October 6, 2019

The app is very buggy. Also reached out for support and gave them over a week to answer with nothing to show for it aside from some money out of my bank account. At this point I'm uninstalling and going to a different option.

JAG Composites
United States
28 days using the app
September 21, 2021

This app has helped me set up preorder buttons throughout my site. There was some compatibility issues with my theme (Blockshop) and the support team was able to fix them. I usually get a response from support within 24 hours!

La Chenille Bridal
United States
27 days using the app