Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of pre-orders and back-in-stock notifications, which boost sales and customer satisfaction. The partial payment feature is particularly valued for improving cash flow and reducing unpaid COD orders. It supports carts with items shipping after 30 days, aiding in conversion rates and upselling. The customizable pre-order messaging and seamless integration with e-commerce platforms are key benefits. Merchants appreciate the user-friendly dashboard and the responsive customer support team, including Vipin, Kawaljeet, and Ritika, for their assistance in resolving issues and customizing the app.

September 22, 2021

App works well, easy to set up, and the support is helpful and lightning-fast. Highly recommend if you need to offer pre-orders.

Rowdy Hound Brand Store
United States
About 1 year using the app
July 8, 2022

They are super supportive! If you got stuck on a problem, you should ask them first instead of spending time to solve it by yourself. They give you easy-to- understand instruction within a day! Highly recommended app!

ALIITA JAPAN OFFICIAL
Japan
About 1 year using the app
May 27, 2022

App is doing exactly what we need it to. I had a few small questions about installing and configuring, and app support by Vipin was fast and excellent. Thank you!

Babos
United States
About 1 year using the app
Edited October 10, 2020

The support team is extremely responsive and was able to help with all our needs. The interface has improved a lot and you can customize a lot of options to tailor to your shop. Totally recommend the app

Nuclieus
Belgium
About 1 year using the app
September 5, 2022

I love this app it works really well for my store, which uses a partial pay approach for customers wanting to test my products. The team and SUPER helpful and always respond quickly. Highly recommend

KEEP IT SIMPLE SKIN
Australia
About 1 year using the app
May 19, 2023

These guys have been amazing. I am very specific about things, and they have always resolved minor issues fore very quickly.Great app and great support.

In Demand Toys
United Kingdom
About 1 year using the app
September 1, 2021

Great app to help set up preorders in your online store. Also they have quick and amazing customer service when there are any glitches or technical issues they help you right away!

Chickadee Apparel
Canada
12 months using the app
February 4, 2022

Excellent App - Excellent customer Service! Thank you Vipin for your speedy help! Looking forward to using this app with my site!

Brutons Decorating
Canada
12 months using the app
September 5, 2019

I love this app! It is super easy to use and to customize for my theme. Their support team is awesome! I emailed to their support when I installed a new theme for my store and my "pre-order" buttons stopped showing up but I got an immediate response and they fixed the issue right away. Thank you, Vikas!

March VIII
United States
12 months using the app
September 23, 2022

User friendly but even when I got stuck ( user error 99% of the time ) Support is super quick and helpful. Have looked at other preorder apps and nothing compares. Solid year of use and rely heavily on it to operate our business at Mad Pinball.

Mad Pinball
United States
11 months using the app