Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance product variants and handle complex configurations, making it ideal for build-to-order businesses. It's recognized for its user-friendly interface, excellent functionality, and features like conditional logic, image swatches, and inventory tracking. The support team is commended for their prompt and effective solutions, and the developers for their responsiveness and customizations. Many find the app's benefits far outweigh its cost, making it great value for money.

July 27, 2023

Great app! I find it to be the best of its kind! As a cherry on top, the support team is amazing and super fast!

Sweet Escape
14 days using the app
June 7, 2023

I sell products with lots of customisations and this product has been an absolute lifesaver - makes it really simple to include all the information and options in a way that makes sense for customers, who know now exactly what they're ordering. Great support too.

I Heart Wall Art
9 months using the app
June 11, 2023

I wanted to express my utmost satisfaction with the exceptional support you have provided. Your level of support has been nothing short of outstanding, and I truly appreciate the promptness and efficiency with which you have addressed my queries. It is a rarity to receive such quick turnaround times, and it has made a significant difference in my experience.

I also want to highlight the excellent functionality of the app you developed for my website, www.mybespokemattress.com. It has been instrumental in displaying the prices for my caravan mattress product pages, making it effortless for customers to explore the options and make informed decisions.

Furthermore, I would like to commend you on something that is often a challenge for me when working with developers - the thorough documentation of the changes made. Having clear documentation has made it much easier for me to understand and track the modifications, and it has contributed greatly to the overall transparency and professionalism of your service.

Thank you once again for your exceptional support and for going above and beyond to ensure my satisfaction. It has been a pleasure working with you, and I look forward to continuing our collaboration in the future.

United Kingdom
4 months using the app
July 27, 2023

ONLY BEEN USING FOR A DAY AND ITS PERFECT! The swatches can be manually resized to look great and uniform. Pricing is SUPEER easy to adjust. Hands down an AMAZING piece of software.

United States
About 23 hours using the app
November 10, 2023

Infested the entire site with "mws_apo_generated" product types. Danger!

United States
About 15 hours using the app
Mageworx replied November 15, 2023


We are sorry to hear you faced difficulties while using the app.

The app may generate cloned products in certain situations. However, they should not flood your product list or appear on the front end if the app is configured and used properly.

As we can see, our team offered assistance with the app integration, but we never heard back from you.

Should you ever decide to give the app another try, please feel free to contact us. We will be happy to assist.

Thank you.

November 27, 2023

Amazing App (I have tried a lot of others) with an Awesome Support! I have set many complex options (I feel so? haha) and whenever need any help with custom codes like make their app needs to do any particular task, to make my life easier, they are always there to help and make it happen.

City South Pizza Calgary
April 17, 2023

What a fantastic app this is! So cool. It does fulfill my all requirements perfectly. Their support is really wonderful. They did every single support for me within a very very short time. From design to logic application, they did all for me without any extra money. I am super happy that I found out such a lovely app. Right now, I am eagerly waiting to start marketing for my product. Hopefully, I could go beyond everything using this app and make a good figure for my store. Thanks a lot again to the developer who are working hard to make this app more customizable and trying to solve users problem. Hats off to all of you.

United Kingdom
8 months using the app
May 12, 2023

Review of Mageworxs' Advanced Product Options

I recently had the pleasure of using Mageworxs' Advanced Product Options, and I must say that my experience has been nothing short of exceptional. From the moment I started using their product, it became evident that Mageworxs is a company dedicated to providing top-notch solutions and outstanding customer service.

One aspect that truly stood out to me was the incredible level of support I received from the Mageworxs team. They invested countless hours in assisting me with my queries, and I can honestly say that I cannot fault them in the slightest. They consistently went above and beyond, exceeding my expectations every time I reached out to them for help. Whether it was a simple task or a seemingly complex issue that I thought they couldn't handle, they always came through with prompt and effective solutions.

Moreover, I was thoroughly impressed with the responsiveness of their support team. The speed at which they replied to my inquiries was remarkable. It was evident that Mageworxs values their customers and strives to provide a seamless experience. Every interaction I had with their team was not only efficient but also friendly and down to earth. They made me feel valued as a customer and addressed all my concerns with genuine care and attention.

Now, let's talk about the Advanced Product Options interface itself. It is truly remarkable. The interface is sleek, intuitive, and user-friendly. Navigating through the various features and functionalities was a breeze, allowing me to customize my products effortlessly. The level of flexibility and customization options offered by the Advanced Product Options is unparalleled. It provided me with the tools I needed to create a truly unique and tailored experience for my customers.

Given the exceptional experience I've had with Mageworxs and their Advanced Product Options, I am wholeheartedly committed to continuing to use their services in the future. In fact, I am eager to recommend them to anyone in need of a reliable and feature-rich product options solution. The value they provide far exceeds the monthly cost, as their dedication and hard work to address any issues or challenges you may encounter are simply invaluable.

In conclusion, Mageworxs' Advanced Product Options is an outstanding product, backed by an exceptional team. Their commitment to customer satisfaction, the remarkable speed of their support, and the incredible functionality of their product interface make them a true leader in their field. I cannot recommend them highly enough, and I am confident that anyone who chooses to work with Mageworxs will be as delighted with their experience as I am.

Thank you for everything Mageworxs.

United Kingdom
About 2 months using the app
February 13, 2023

This app USED to be great! It was the only one I could find which was able to handle the advanced product configurations that I needed for my store. However, this past week apparently something happened which caused items which were configured with the Advanced Product Options app to not be able to be added to the cart.

I had no idea there was an issue with the app, I only noticed that my sales were down 90% this past week compared to the week before and I couldn't figure out why. It wasn't until I had some customers contact me saying they weren't able to add items to their cart that I realized there was an issue, and when I contacted Shopify they told me it was an issue with the Advanced Product Options app. I emailed Mageworx support and it took them 3 days to get back to me (during which I had $0 in sales, at a time when I'm normally selling about $1,000/day), and they told me that Shopify had changed the way the "Add to Cart" button works and so the old version of the app will no longer work.

You would think that if they were aware of the issue they would have been proactive and emailed all of their customers who are still on the old version of the app to let them know there was a problem, but no such luck. I had to rely on my customers reporting the issue and then contacting Shopify to learn that it was caused by this app.

Mageworx offered to move me to the new version of the app, but I've already tested the new version and it doesn't work the same as the old version and therefore doesn't meet my needs. So I'm basically screwed for now and stuck with a non-functioning store until I can find an alternative and spend hours reconfiguring all of the complex product options and dependencies for my products.

This issue has literally cost me THOUSDANDS of dollars in lost sales in the past week, and will continue to cost me about $1,000/day until they either fix it or I can find an alternative.

Single Length Golf
United States
Over 5 years using the app
May 1, 2023

This plugin does everything it says on the tin and more! Caring company with attentive support. What more could you ask for? Absolutely worth the subscription if this is the kinda thing your store needs.

Not only were we able to use this app to work on converting our store to more of a product configuration instead of simple product options, but we were able to work with the developers to come up with a custom Javascript tie in to expose their object model to a separate service. Saving us a tremendous amount of time and allowing us to lean on Mageworx's hard work as a reliable part of our app.

I went into that conversation with their support expecting it to be outside of the realm of what they would willingly offer, or never hear back. Least to say I was pleasantly surprised when their customer support was more attentive to the conversation than I was and correctly translated my request to their developers who delivered exactly what I needed after some back and forth on gathering requirements.

My Store
United States
About 2 months using the app