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Adwisely has been a great addition to my Shopify store. The team has been responsive, proactive, and easy to work with, and they've consistently helped improve my ad performance. Over the past month I've been seeing a ROAS above 2x, and they regularly provide optimization suggestions and answer any questions quickly. If you're looking for a team that's hands-on and genuinely invested in helping your store grow, I'd definitely recommend giving Adwisely a try.
Thank you for trusting us with your growth and for taking the time to share your experience. We are delighted to witness the growth of your store.💚
The support from Adwisely is out of this world. The setup is simple. The team communicates very effectively. So far I am loving the ROAS and love that it improves weekly.
Thank you so much for your kind words! 🌟 We're thrilled to hear the setup felt seamless and that our team has been communicating well — that means a lot to us. Seeing your ROAS grow is exactly what we're here for, and we're just getting started!
We're so excited to keep working together. 🙌
Professional service that produces results
Thank you so much for the kind words — it means a lot to the whole team! 🙏
We're glad the results speak for themselves, and it's a pleasure working with your store. Looking forward to continuing to grow together! 🚀
Great app that works really well for us, enhanced by fantastic support from the team!!
We’re thrilled to hear the app is working well for you and that our support team has made a difference. It truly means a lot to us! 🙌
Thank you for your trust! 🚀
I normally don’t leave reviews, but this experience was unacceptable.
After installing Adwisely on my Shopify store, I personally paused my Google Ads campaign — only to find out later that someone from their team manually reactivated it without my consent. This resulted in unauthorized ad spend charged to my account.
When I confronted them, the Adwisely representative admitted in writing that he restarted my campaign “to allow it to continue learning,” despite me never granting permission. Their own chatbot even confirmed this violates their own policy.
While I did eventually receive a refund for the unauthorized charge, the company refused to offer any further remedy or accountability for the breach of trust.
I run a professional e-commerce business, and having a marketing app make unilateral decisions with my ad budget is completely unacceptable. I’d caution other business owners to think carefully before granting Adwisely access to your advertising accounts.
Unauthorized actions on client accounts are not acceptable—refund or not.
We’re sorry this experience left you frustrated — your feedback is valid, and we’ve taken it seriously. Our ad expert resumed the campaign believing it was paused by mistake (which can happen automatically in Google Ads) to protect its learning phase and performance. We issued a full refund for the overspend and improved our internal process to ensure clearer communication moving forward.
We genuinely tried to resolve the situation fairly. When a request for a full year of free service was made, we explained it wasn’t possible within our business model — and we regret that this led to further disappointment.
Our only goal was to help your ads perform better and support your business growth, never to act without care or transparency.
— The Adwisely Team
I can’t say enough good things about Adwisely and their amazing team. My experience has been nothing but positive, and Valerie has gone above and beyond to support us since we rejoined after a brief business pause. Even while we’ve been dealing with Facebook Business account access issues, they’ve stayed in daily contact and provided effective workarounds. We’ve already seen excellent results and are excited for a long-term partnership. Highly recommend!
Thank you so much for the kind words! We’re glad you’re happy with the support, and we can’t wait to keep growing together. 🚀 Our team is always committed to making sure everything is set up properly so you get the best possible results.
We’ve been working with Adwisely for a little over a month, and although it’s still early, the experience so far has been very positive. The onboarding was smooth, and the team has shown great dedication and care from the start.
A special thanks to Yaro and Valerie for their personal attention and professional support. They’ve been responsive, thoughtful, and really invested in helping us move in the right direction. We're optimistic about what's ahead and happy with how things have started.
Thank you for the kind words! We’re glad to hear that your experience has started on a positive note. Our team is committed to supporting your ongoing success, and we’ll make sure Yaro and Valerie know how much their efforts are appreciated. Looking forward to achieving great results together! 😊
I can’t recommend Adwisely highly enough! From the start, their team provided exceptional customer service, and Yaro in particular went above and beyond to analyse our account thoroughly. He took the time to review our setup, gave insightful feedback, and even offered transparency about our current Google Ads performance, which was invaluable.
Yaro’s expertise and dedication to helping us optimise our campaigns were truly outstanding. It’s rare to find such a high level of professionalism and honesty in the e-commerce space. If you're looking for a team that will not only manage your campaigns but also provide valuable insights and excellent service, Adwisely is the way to go.
Thank you, Yaro, and the Adwisely team – you’ve been fantastic!
Thank you for your amazing feedback! We’re thrilled to hear that Yaro’s expertise and dedication made a difference. Your success means everything to us, and we’re grateful for your time writing this review. We’ll pass along your kind words to Yaro – he’ll be delighted! Let us know if there’s anything more we can do to support your growth.
Best,
The Adwisely Team 🚀
I have had amazing, exceptional results with Adwisely Facebook and Google Ads. I wasn't sure what I expected as I've heard not-so-good things about Google AI/Smart Campaigns but I am very glad I spoke with Yaro from the Adwisely team because his suggestion to use their Google AI/Smart Campaigns has been a great benefit to my business, thank you Yaro, thank you Adwisely. I am honestly so happy I decided to work with you guys, now I can put that extra time working on my ads, into uploading products and growing my business, once again, thank you Adwisely Team, and thank you Yaro!
Totally disappointed. I spent a good chunk of money and got very little in return. They seemed to try to point the finger towards me each time when it wasn't performing the results it should have asking me to make small changes each time in hopes that it would help boost sales. Waste of time and money.
Dear Jeff,
We understand that you were disappointed with the results of your Adwisely campaigns. In your case, we initially implemented a basic Ads strategy. However, after careful analysis, we determined that a more tailored approach was necessary to achieve the desired results.
To this end, we engaged our in-house Ad Experts to develop a custom strategy specifically tailored to your unique needs. This strategy included several recommendations to do on your end.
We understand that you may have felt like we were asking you to make “small changes” in response to the disappointing results. However, it’s important to note that these changes were crucial to implementing the tailored strategy successfully.