Overall rating
1.5
Counts per rating level
  • 26% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 59% of ratings are 1 stars
March 27, 2023

We tried to integrate Affirm to our Shopify store and it was a nightmare.
We provided our banking + verification info only to get an error message.

We created a support ticket and instead of resolving the error, support told us to abandon the current email address and use a new email to make a new business account (makes no sense as our Shopify store is already linked to the original email account we were told to abandon.). After troubling our IT to create a new email address, we got an error and could not create a new business account.

This is a very buggy app, the FAQ is not helpful at all, the customer service is horrible, I am at the verge of just forgoing split payment.

Xantrex-Store
United States
About 1 hour using the app
July 15, 2021

I've installed and re-installed the app 5x and it refuses to work. Had to go through hoops just to try to login. I'm "code" savvy but this app is a waste.

One Vibe Clothing
United States
15 minutes using the app
August 12, 2020

Not the easiest to setup if you have never dabbled in the theme code, but once you figure it out, it works great. It shows dynamic financing figures based on your product price, promotes conversion by getting the customer to engage and attempt to follow thru with checkout on high dollar items, and helps your customers understand how the plan works if they click on the 'Prequalify Now' link

Zoomers
United States
34 minutes using the app
May 11, 2021

We worked with Henry to get Affirm set up on our site and he was prompt, diligent and ensured everything was set up perfectly. One of the best Shopify App experiences we've had thus far. Thank you!

The Passport Place
United States
2 minutes using the app