Reviews (45)

Overall rating
1.7
Counts per rating level
  • 22% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 64% of ratings are 1 stars
December 28, 2020

If you have a paid theme don't waste your time with this. I have spent over 2 weeks trying to get messaging to work with very little support. I had to look for answers myself online and forward it to the tech and still, nothing was fixed and the tech just stopped responding to me. They should put in their description "only works with free Shopify theme"

Slow Cottage Life
United States
About 2 months using the app
Edited October 24, 2023

Same Experience As All Other Users - Doesn't work

Semaglutide Online
United States
About 2 months using the app
August 24, 2021

Fantastic service! The app requires some development knowledge in order to master, but overall I love Affirm

Rydology
United States
2 months using the app
December 23, 2022

They are definitely self righteous, acting as if they are better than God. From looking at these ratings it is very clear that they don't care about their merchants, just the money they collect from the consumer. But then again the guy who founded Affirm is so rich now he doesn't have to care.

We R Home and Outdoor U.S.A
United States
7 days using the app
Edited February 1, 2021

first off this app is ridiculously expensive. basically 6%. after looking at my loses on 2 orders im removing this option. i had a order for 1299... of which i made $200 profit and affirm took $96 out of that........ I had another order for $4000 of which i profit $560.. and affirm took $240! .Bye affirm. 1299 is one of my cheapest products.. so that means ill be giving affirm $96 or more for ...

Fitness Equipment Now
United States
4 months using the app
May 4, 2021

Im only giving this 2 stars because it requires coding and I am not a coding expert and don't even know where to start. Affirm's directions on integrating the app/service is vague and isn't helpful at all. I need them to update their directions on integration as if they're explaining it to a 2 year old. I sent an email to support 3 hours ago, and still no response... Feeling hopeful and helpless ...

The Aries Minks
United States
3 months using the app
Edited April 8, 2021

Very poor integration with Shopify, no support for product variants. 10+ emails and a lot of hand-waving and the integration still not working. First, I provided 3 test cases where Affirm integration fails with Shopify. Affirm support didn't test all 3 only 2. Second, I pointed to the 3rd test case that wasn't fixed, they said "oh yeah, here I fixed it". And again, they didn't (Affirm messaging ...

Art House SF
United States
3 days using the app
Edited May 9, 2020

I'm not a coder, so that been said, is a complicated setup that I have to spend 5 hours just to figure it out and nothing. The instructions are not clear and not much explaining. Videos can be helpful for does not code-savvy. Super frustrated because I'm approved but can't use the app.

UPDATE

Customer support fixed the problem for that I'm happy, but they needed to enter the code manually seen ...

KingdomTshirt
United States
26 days using the app
July 21, 2021

I have not been able to successfully integrate this app into my paid Shopify theme. If it is this problematic to get it up and running, I am concerned about problems our customers might have using the app; especially in light of similar experiences cited by other users. Given that the 5-star and 1-star reviews are about evenly split, I suspect there is a quirky issue buried somewhere in the app's ...

Schleider Furniture and Mattress Company
United States
21 days using the app
March 22, 2023

The Affirm app works just fine. I followed the instructions and was able to add the Affirm messaging in a matter of minutes.

Aspen Healthcare
Canada
6 days using the app