Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

April 10, 2024

great service and support

Nose to Tail
United States
7 months using the app
January 2, 2024

I ran into a problem getting into my affiliate account, and Tommy was very helpful. He solved the problem super fast.

reginasinspirationalgiftshop.com
United States
3 months using the app
Secomapp replied January 7, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

December 12, 2023

I recently had the pleasure of working with Tommy from UpPromote's customer service team, and I cannot express enough how impressed I am with his exceptional service. I encountered a payment issue with UpPromote, and Tommy went above and beyond to help me resolve it promptly and efficiently.

Tommy's knowledge of the UpPromote platform was outstanding, and he patiently walked me through the steps to identify and rectify the payment issue. What truly stood out was his dedication to ensuring that I not only understood the solution but also felt confident in navigating any similar challenges in the future.

His professionalism, courtesy, and positive attitude made the entire support experience seamless and enjoyable. Tommy's commitment to customer satisfaction is truly commendable, and UpPromote is fortunate to have such a valuable asset on their customer service team.

In an age where exemplary customer service is often hard to come by, Tommy's commitment to going the extra mile is truly refreshing. I feel compelled to express my gratitude and acknowledge his outstanding efforts in resolving my issue. UpPromote has certainly earned a loyal customer due to the excellent service provided by Tommy.

Thank you, Tommy, for making a potentially stressful situation so much more manageable. Your dedication to customer satisfaction has not gone unnoticed, and I will not hesitate to recommend UpPromote to others based on the positive experience I had with your assistance.

Fade Plate
United States
2 months using the app
Secomapp replied December 25, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 17, 2024

Swift customer care support from Barney. Very user-friendly app.

Learning World Ireland
Ireland
4 days using the app
March 6, 2024

So far very easy to use ..hope to see results

Zamales
United States
2 days using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

March 27, 2024

Great service

Atitlan Leather
United States
Almost 2 years using the app
February 23, 2024

Vengo de utilizar otras aplicaciones de referidos y puntos muy famosas, y la verdad es que no han funcionado para mí. Estaba a punto de decir que esto de los referidos no es para mi tienda.

Llegué a Up Promote y encontré que es fácil de implementar, con atención en español las 24 horas. Les cuento que nunca en mi vida había experimentado un servicio al cliente tan bueno. La atención de Barney es de 112/10, ¡wow! Realmente impresionante.

Espero que mi programa de referidos funcione para mis clientes.

Fiido ® Cereal Infantil libre de alérgenos
Colombia
22 days using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

December 11, 2023

Top App with quick support and easy setup. We had some questions for our auto tiered setup and tommy was there to help us within minutes.

Good Fillings
Austria
About 1 year using the app
Secomapp replied December 17, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

February 27, 2024

Great service

Ready Steady Defend
United Kingdom
About 3 years using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

April 10, 2024

Great customer service so far!

Gym Chomp
United States
26 days using the app