Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

April 10, 2024

Great customer service so far!

Gym Chomp
United States
26 days using the app
January 12, 2024

The application is excellent. Everything is well explained, and there are video tutorials available. It's easy to use. The help center, in the form of a chat, is readily accessible, and the support team is always ready to assist. Tommy, in particular, went above and beyond to resolve my ticket. Uppromote has truly made the experience seamless and enjoyable.

Nahrin
Slovenia
21 days using the app
Secomapp replied January 18, 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

January 18, 2024

Barney was super helpful and very quick to reply!

Race Day Prints
United Kingdom
12 months using the app
January 18, 2024

Very fast customer service and the app is easy to set up and use

vector athletics
Canada
3 months using the app
February 5, 2024

Great and supportive team, answered all my questions and got me through the steps! Easy to use app.

4Derma
Bulgaria
19 days using the app
February 23, 2024

Vengo de utilizar otras aplicaciones de referidos y puntos muy famosas, y la verdad es que no han funcionado para mí. Estaba a punto de decir que esto de los referidos no es para mi tienda.

Llegué a Up Promote y encontré que es fácil de implementar, con atención en español las 24 horas. Les cuento que nunca en mi vida había experimentado un servicio al cliente tan bueno. La atención de Barney es de 112/10, ¡wow! Realmente impresionante.

Espero que mi programa de referidos funcione para mis clientes.

Fiido ® Cereal Infantil libre de alérgenos
Colombia
22 days using the app
Secomapp replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

February 27, 2024

Great service

Ready Steady Defend
United Kingdom
About 3 years using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

April 21, 2024

The app is really user friendly and the support team was very quick to address my challenges. Kudos to Selina for guiding me through the app.

kadoonpro
Saudi Arabia
About 18 hours using the app
April 4, 2024

I had to set up a campaign for the next day. Not only did Tommy walk me through it but he went above and beyond so that my links would be perfect and would redirect to where I need it to go. Am super glad I went with UpPromote Affiliate, I had spoke to a couple other platforms and they were nowhere as supportive. Thanks again Tommy!

Woxer
United States
About 1 hour using the app
January 25, 2024

Tommy was really helpful.. Am really happy that I found this app

Velureo
United Kingdom
28 days using the app