Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

December 15, 2023

The team at UpPromote Affiliate Marketing exceeded my expectations with its tremendous support, making the onboarding process a breeze. The customer service team's friendliness and availability were remarkable, ensuring any queries were promptly addressed. Customizing my affiliate marketing environment was remarkably easy, allowing me to tailor the app to my specific needs effortlessly.

Healthity
United States
6 months using the app
Secomapp replied December 17, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

January 20, 2024

Evans was super helpful at customer service and took time to understand and find a solution for the issue.

Injoy
Canada
30 days using the app
December 11, 2023

great tool for easy affiliate marketing. Works fine and reliable.

Oberwerth Bags
Germany
Almost 3 years using the app
Secomapp replied December 17, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

December 11, 2023

Works well to get affiliates associated with your store. Barney from the customer support team was very quick to respond and helpful. Recommend!

Australian Organic Products
Australia
About 1 year using the app
Secomapp replied December 17, 2023

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

December 29, 2023

I am super frustrated with the service
I had the help of various affiliates to promove the product. We achieved a great success in Christmas sales but the affiliates did not receive nothing. We found it weird, than we tested it and what happened was that the platform was updating. Even though they were selling the platform did not show them neither de number of sales nor the accesses. It made us seem scammy for them. Please help me to solve

Hans Riche
Brazil
2 months using the app
Secomapp replied January 7, 2024

Hello there. This is Stark from UpPromote support. Thank you for the feedback. Upon checking, we found no issue with tracking in your account. Every referrals have been tracked and showed up in the app, both for you and your affiliates. We'd love to hear more from you about what made you think so. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

April 15, 2024

Good app for marketing

RA2024
United States
6 days using the app
April 18, 2024

Tommy was very quick to answer my question and solved my problem instantly!! Thank you!!

By Twins For Twins
United States
About 17 hours using the app
February 1, 2024

Sehr guter Support, tolle App. Alles was benötigt wird ist da, großartig! Danke!

aqasha
Germany
Almost 3 years using the app
January 26, 2024

Gwen and Tommy on their team have been fantastic at answering all of my technical questions and getting me setup. I would highly recommend UpPromote!

Traditional Treats
United States
1 day using the app
December 13, 2023

Tommy from UpPromote helped me to resolve my finger trouble issue very quickly. I recieved excellent service and attention. Excellent fast and proffessional service.. Thanks.

Dimension7
United Kingdom
6 months using the app
Secomapp replied December 25, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.