Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

December 4, 2023

Selina is exceptionally patient and professional. Her detailed responses and effective solutions showcase a high level of expertise.

Shokz
Netherlands
Over 2 years using the app
Secomapp replied December 10, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

December 11, 2023

love the ease of use for the most part

Nilanjo! Boutique
United States
Almost 2 years using the app
Secomapp replied December 12, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

February 16, 2024

Agent Evans was great, thank you guys

Star IL
Switzerland
2 days using the app
November 29, 2023

It was so hard to choose the app for affiliates and referrals on my Shopify account among the many app options. UpPromote was the first try and it works as that I imagined it should. The users on my website are based in Turkey, and I translated the app completely to fit my customer language, even though there is no Turkish language option. The result is perfect, thanks to Barney, who is the customer support and his developer team. Barney and I customize the app together. Again, thanks, Barney

handartetabanlik.com
Türkiye
6 days using the app
Secomapp replied December 4, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

December 1, 2023

Excellent app that seems to do absolutely everything one could hope for. Customer service is quick and helpful. I highly recommend.

I only removed a star because I believe that the ability to translate the affiliate guide/forms in multiple language should be available on the Growth plan (and not only on the much more expensive Professional plan).

Eoleaf
France
About 1 month using the app
Secomapp replied December 3, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback.
Just to clarify, you can still put/select any language you want into the affiliate guide page and the affiliate registration form.
On the other hand, we do get your point there. Our team will discuss and consider make that function available in the Growth plan. Thank you for the suggestion. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

January 25, 2024

i was stuck doing my first prgram publishing .went to support for help and tommy walked me through full process.great service

StayFit
United Kingdom
About 18 hours using the app
March 31, 2024

Its really professional and easy to use.

TheTechPalz
United States
1 day using the app
December 5, 2023

easy to use and Gwen was a massive help for me. Thank you guys.

asidefitness
United Kingdom
10 months using the app
Secomapp replied December 10, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

November 22, 2023

The core affiliate program does it's job. Like most apps, UpPromote puts you in a very specific box for how to deliver your affiliate program. Giving them a 5 star rating though because of their amazing customer service, which is critical for being able to troubleshoot issues and find creative solutions to problems. Tommy was my man and even wrote some custom code for me to get a quick solution to a feature I needed.

Nebu Summit
United States
14 days using the app
December 22, 2023

I see the potential. It has a few difficulties with integration but I am still excited to use it and get my business up and running.

GOLS
United States
9 days using the app
Secomapp replied December 25, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please check the in-app chat for our messages <3
Cheers!