UpPromote Affiliate Marketing
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,948)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust affiliate management features, including customizable emails, affiliate registration, and effective sales tracking. The user-friendly interface and simple setup cater to beginners, while the professional design aids in monitoring marketing performance. Customer support is praised for its responsiveness and 24/7 availability with a live chat feature, making it a valuable tool for enhancing affiliate marketing efforts.
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We had some issues on setup, but UpPromote resolved them quickly once we were able to communicate with their Tech Support. We are excited to start signing up new affiliates, and will continue to update this review as we experience issues or successes. But so far, so good.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must still be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!
The app is still not working as it should. It's not syncing orders and I keep messaging support. I would really like to get this working properly ASAP so we and start to scale this program as we are off to a good start. Also, wish they had a video to train the new affiliates how to use the platform as we are all new to it.
We are so sorry for this inconvenience. My technical team is checking the issue ASAP, we will let you know via chat if there is any update. Also, we have a series of instruction video for new users, you can take a look here: https://www.youtube.com/watch?v=lQd1w3iv_iE&list=PLfZvxg1NZTJjCQ9AJsmllyXp2W_eK2MOR&index=4
%30 reasons why we are using Shopify is UpPromote. We are very interested in doing business with UpPromote deeply Thank you, guys; it is a perfect job
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!
Just downloaded and so far I like the setup! I'll be back with more stars if it works the way I need it to!
It's exactly what I needed. A place for signups and referral tracking. Even has a creatives upload center, very cool. So far so good. The guide for setup took 10 minutes. Give it a whirl if you're looking for affiliate marketing.
Great app! Wish we knew about is sooner. Great customer service and platform! It does everything we need.
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!
This app is amazing. It really helped me start up my business and I don't know where I would be without it.
You Get To Show Your Products and your store its a Fun ExperienceAnd A Learning
Experience to Looking Foward For More Thanks.
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!
I don't recommend this app
They don't have phone support you can only chat with them the person chatting is dealing with multiple people at the same time so you will grow old before you can get an answer, extremely disappointing!!
Hi there. This is Stark from the UpPromote support team. Thank you for the feedback. Other than the 24/7 in-app chat support, we do provide phone support for urgent cases or users who need help setting up. We will now try to reach you to give you a hand :) Cheers!
This app shuts down and prevents you from accessing your data-luckily we had used IG names for the discount so we were able to go back and message each one of our ambassadors. Also, customer service was completely lacking-sent numerous emails and support tickets and never got responses to help us fix the problems. Ultimately we notified our ambassadors and moved platforms.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. And we're really sorry for the experience. Upon checking, the system has been working normally without any unexpected shut-down. Therefore, we'd love to work with you to investigate further on the issue. I've already sent you an email. Please check that out. We would appreciate a second chance from you very much <3