Reviews (3,462)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and effective affiliate program management. It's recognized for boosting sales via its referral program and automating sales tracking. The support team, especially Tommy, Barney, Gwen, Selina, and Evans, are praised for their prompt and professional help. However, some merchants desire more features in the Growth plan and the free version, and express concerns about the significant price increase between the Growth and Professional plans. Despite occasional technical issues, the app is generally valued for its affordability and efficiency in enhancing conversion rates.

November 29, 2020

Easy to set up and very clear instructions. Very good job! Keep moving and bring more features like listing the specific product on the marketplace. That will be more helpful.

Life Pal Store
Hong Kong SAR
About 8 hours using the app
Secomapp replied November 30, 2020

Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
Your suggestion is what we're going to do in next month :)
Please feel free to reach us at support@secomapp in case you need a hand.

September 24, 2020

I just started using this app, hoping that our brand ambassadors do a great job attracting clients to our store, I will keep you updated on the benefits of this app!

Naturaltrades
Colombia
8 days using the app
May 13, 2023

SEEMS SUPER EASY! Excited to get things going!! Already have 2 sign ups!! :)
I had no issues navigating and getting things up and running!!

Creative Beginning - Chalkboard Based Puzzles
Canada
About 7 hours using the app
Secomapp replied May 14, 2023

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

March 16, 2020

no videos to help or explain how we install or use the app and when i was tray ti contact the support they sent a videos sines 2017

Mttgr.com
Egypt
9 days using the app
Secomapp replied March 20, 2020

Hi, We sent you this video on our support ticket: https://www.youtube.com/watch?v=lQd1w3iv_iE&t, this is a quick guide for beginners we've just launched this March to explain briefly about affiliate marketing and how our system works. Besides, there are five basic settings on our Quickstart and each of them has an illustration video to make sure you know where to get.
We also sent you an email to make sure there would be no confusion between us, if you still need other assist, please send us an email at support@secomapp.com

October 24, 2020

I used this app to create an affiliate program. I like how easy it was to keep my brand and logo intact.

ArtShiNYC
United States
7 days using the app
Secomapp replied October 26, 2020

Thanks for your review, I recommend you click on Check your setup button to see if you are done with important settings. Plus, my support is always here if you need any help. Feel free to reach us at support@secomapp in case you need a hand.

October 7, 2019

This is the only free type I've seen, free for 1 level of affiliate is expected, however I feel like that is enough limitations for the free one, it limits it to 30 referrals a month. Overall a lovely, helpful app

ToppiBuys
Australia
7 days using the app
September 7, 2021

Really efficient. They have solved our problems in 5 minutes through live chat. The platform is very complete.

Allways Coffee
Spain
7 days using the app
Secomapp replied September 7, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

December 11, 2022

Easy to set up and navigate! All instructions are clear and set up took no more than an hour. Excited to see results!

H O L A G W A P A
United States
About 6 hours using the app
Secomapp replied December 11, 2022

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

July 18, 2022

Pretty good so far.....Had a few questions and Luna was very helpful answering all of them! Thank you

KING OPS FISHING GEAR
United States
About 6 hours using the app
Secomapp replied July 19, 2022

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

July 3, 2021

Seem like is simple app to use. I had installed this app because of recommendation from others. Hope it will generate good result for my business.

My Cuties Pet
France
6 days using the app
Secomapp replied July 5, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!