
AfterSell Post Purchase Upsell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (995)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and sales through personalized upsell and cross-sell offers. It features customization options like automated emails, A/B testing, and seamless integration. The intuitive interface aids in tracking metrics and managing upsells. Exceptional customer support, noted for its responsiveness and helpful resources, further enhances its value, making it a key tool for e-commerce businesses aiming to maximize sales.
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Really great support! Cool tool... takes me about few seconds to set it up correctly . Big thanks to John!
Awesome! John will be so excited to read this! 😁 We're super happy it was a quick and easy setup for you, please let us know if we can help with anything else :)
Easy to setup and great for adding incremental profit to your business!
Thanks for the honest review Candy Claws, we really appreciate it! 🤩 We also appreciate your loyalty too, you've been with us for a long time now!
Feel free to reach out at any time if you have any feedback or concerns.
- The AfterSell Team
An application that adds value and delivers excellent results: a great user experience and customer support! Absolutely worth it!
Great app for increasing the AOV Value with fast and helpfull support!
We're so grateful you love our fast and helpful support and how great the app is for increasing your AOV 🙏 Please let us know if there's anything we can do to further assist you!😄
Super fast support and an easy to use app!
We're so glad we were able to provide you fast support and you're finding the app easy to use! We're happy to help in any way we can, so please let us know if we can assist with anything else 😁
Great customer service! Jacinda was very quick to respond with a video of the exact steps I needed. Excited to see the results of my funnels!
Patti was awesome! Very patient and helpful. I'm looking forward to seeing how Aftersell will increase my AOV!
Patti is going to be so thrilled to see this review! We're so glad that she was patient and helpful and we look forward to seeing you grow! Please let us know how we can continue to assist you! 😁
AfterSell is super effective and easy to use. Additionally, Mark from support was very responsive and helpful while I had some specific questions and customizations with setup. Thank you Mark and team!
Very helpful! Thanks to Lilian
Please refund my money. This app charges customer twice every time. People started to advise their Bank it's a fraudulent. Not recommended. Please refund.
Hi Artronauts! Thanks for leaving us your honest thoughts about the app. You should receive an email from us shortly to discuss your billing concerns!
In regards to having the customer charged twice... It sounds like your customers may be getting offered the same product they've already purchased.
This may cause confusion, causing the customer to believe you're offering a discount on their existing purchase rather than adding an additional item to the order.
To prevent this confusion, we recommend:
1. Changing the text in the offer to emphasize an additional product is being added
2. Ensure your CTA button's text makes it clear a purchase is being made (i.e. "Buy Now", "Add Product to Order")
If confusion continues after this, we recommend ensuring the upsell product being offered is not a product already contained in the order.
If you have any other questions, or need more feedback on your upsell setup, please feel free to reach out to our Customer Support team in the live chats on the bottom right of the app. Or by emailing Support@AfterSell.app
Thank you so much, hope you have a great week!