Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

November 16, 2021

Ankush helped me today to fix an issue I had with my app. He was so quick to get the work done. He got straight to the point and got it done. Thank you.

Viva Las Unaz
United States
About 2 years using the app
September 15, 2022

Toller Support, gutes Desing und überschaubar. Kann ich also nur Empfehlen. Gut gefällt mir auch, das der Support einem sofort antwortet und die besten Lösungen anbietet.

Royalty Faces
Germany
About 2 years using the app
December 12, 2014

Great app!! 5-Star service!! Highly recommend! Thanks for your prompt reply all the time, ANDREW!! Awesome!!

MARCHÉ WM
Hong Kong SAR
About 2 years using the app
September 16, 2016

Love it. Easy to install and easy to use.

Groomers Seafood
United States
About 2 years using the app
May 26, 2017

Hi,
i'm pretty impressed with Aftership. It provides myself and especially customer a fast and easy way to track their purchases from my website. It has cut down on customer service questions of where is my product. Love the fact that it is my website vs taking the customer out to a complete different website. Keeps them in my eco-system.

Thanks

Turtletek Accessories
Canada
About 2 years using the app
Edited June 24, 2021

Support has been super helpful! Easy to navigate and easy to use. Getting everything setup was a breeze. Customer have an easy time using this.

Redlite Studio
United States
About 2 years using the app
July 10, 2023

Ankit was very helpful!......................................................................................

Antidote Fashion and Lifestyle
United States
About 2 years using the app
June 21, 2021

Very helpful for managing shipping notifications and keeping customers in the loop / informed about their package delivery

FARMELLOW
Canada
About 2 years using the app
May 4, 2015

I'm SO happy to have found this App! Your video is exactly what I have been thinking for the last six months, since i began shipping... I love the part where you address the fact that you'd much rather just let them know in the time it took them to send us an email inquiring about their shipment they could have used the Tracking Number I sent them to look it up immediately... But for some reason they need that interaction. Well, this allows me to "interact" with them before they even know what hit 'em. EXCELLENT WORK GUYS AND GIRLS!

Fit Holster
United States
About 2 years using the app
September 30, 2016

Great little tracking app. It automatically adds the tracking numbers of your orders and you can add more manually. We use it to notify our users that they received their jewelry.

Gemhaul
Canada
About 2 years using the app