Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 11, 2017

It has been one of the most useful tools for our store to be update about the situation of the shippings!! Great!!

Regalos De Venezuela
United States
About 2 years using the app
September 23, 2015

Definitely a key app for running your small business. Highly recommend it. However, I hope they develop their mobile app more.

Oh Pesto
United States
About 2 years using the app
February 18, 2022

Awesome post purchase app. Really good customization and support service. My dirty little ecomm secret.

GOLFITECTURE
United States
About 2 years using the app
Edited August 30, 2017

It looks helpful for a newly created online store like mine.
Online GMall created june 13 2017.
Not much to track up to this moment but i hope this app will do a lot of orders to track sooner:) I have 3 orders yet to track. I hope all customers will be from the US. Delivery time is faster than other countries like the philippines.

Online Gmall

Road Home Shop
Philippines
About 2 years using the app
May 9, 2017

I love this app! It helps me and my customers track the package easily with live updates. It makes our store look even more reliable. Definitely recommending this app to use with your shopify store!

Rose All Day Cosmetics
United States
About 2 years using the app
November 16, 2023

So far so good, they got rid of their branding as soon as I updated as "a gift", so that's pretty cool

Orientalrun
United States
Almost 2 years using the app
February 4, 2014

Only just started using the free portion of this app so far but great to this point. Tracks all of my shipments and I can get a detailed list of where my shipments are at any time. Definitely worth installing this app.

Box Canyon
Australia
About 2 years using the app
February 24, 2017

Such a great app. It's been a tremendous help in saving time and improving performance. Very nice work, team.

Namasom
United States
About 2 years using the app
June 6, 2017

Great app for keeping track of all our shipments. We ship throughout Europe, and often to tourists who are staying in hotels and apartment rentals for a short period of time. Hence, detail tracking of our shipments and the identification of problems as soon as they occur is critical to the success of our business. AfterShip has helped us get better control of our logistics.

Lazenne
United States
About 2 years using the app
March 15, 2022

Awesome app, I highly recommend it... Easy for customers...
Thank you so much for your help guys :)

SHOP PHI PHI
United States
About 2 years using the app