Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

Edited September 25, 2017

It's goop app for tracking products. perfect...

Themiracle
Indonesia
Over 1 year using the app
March 24, 2017

great shipping tracking software

Bmcwear
United States
Over 1 year using the app
May 19, 2014

Works Great! We love the ease of setup and usage.

Matt
The EZTech Store

The EZTech Electronics Store
Singapore
Over 1 year using the app
December 8, 2014

Great Service. I had a few questions and Andrew took care of us right away even on the free plan!

Sproutfield
United States
Over 1 year using the app
July 28, 2021

Really useful app for tracking shipments. I didn't think I needed something like this, but it's very useful to see everything in one place.

Ember&Earth Rainwear
Ireland
Over 1 year using the app
February 7, 2022

Easy app to install, use and keep our customers informed about their purchases. I've been using it for my business and clients for years. Highly recommend it!

WildlifeSites
United States
Over 1 year using the app
March 19, 2023

AfterShip Order Tracking Has been Very Helpful. I really appreciated Ankit's customer service and helping me step by step in setting up the app and tracking in my store. I recommend this app!

Shop Baby Boutiques
United States
Over 1 year using the app
Edited May 29, 2021

So far so good, I have been using it for a couple of weeks now and it's going to keep me and my customers updated on shipping status. Anurag helped me out. He spent 1-2 hours explaining to me everything. He should get a nice raise!

Naya Bracelets
United States
Over 1 year using the app
February 25, 2014

Awesome App, would recommend to all!

Inesco Direct
New Zealand
Over 1 year using the app
Edited December 23, 2021

I just use Aftership customer service and it was a great experience. I will recommend the service to everyone

SmoothTrue.com
United States
Over 1 year using the app