Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 4, 2017

Loved it! With this app I can follow my customers trackings and to know ay issue my customer can have.

Loja Ravena
Brazil
Over 1 year using the app
July 11, 2017

We are drop shipping store and we started using this app about a week ago and it definitely reduced the number of emails we were getting regardless tracking in half. Also, customer support is super fast and helpful.

Luxxessories
United States
Over 1 year using the app
May 22, 2023

The app is absolutely wonderful, easy to use and very handy when operating an e-commerce business. We are able to track all of our customer's orders in one place and we can send our customers automated tracking updates in real-time which help us boost our customer experience

StarPower Advance Solar Technology
Australia
Over 1 year using the app
September 11, 2015

Awesome app for reducing customer support and making it FREE!

Friends Of Irony
United States
Over 1 year using the app
January 27, 2022

Customer service is very helpful and quick. The app performs exactly as expected. Love that they are constantly improving and providing updates as well.

Classy Chic
Canada
Over 1 year using the app
November 27, 2021

We use Aftership daily, great for tracking multiple orders from a single page. Customer service is quick to respond, even on the weekends.

Engleberts
United States
Over 1 year using the app
August 5, 2015

Works great. If you spend a bunch of your time replying to emails about where a customers product is, it's worth getting the premium package as it will help with that big time!

Onesie Zoosie
Australia
Over 1 year using the app
Edited September 27, 2021

Online support is very helpful and responds quick to make sure you're getting all the help you need!

ShopAllWaggedOutLLC
United States
Over 1 year using the app
August 1, 2017

A++ We love this app! AfterShip is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. We look forward to seeing more apps come from y’all!

From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

Brooklyn Fixed Gear
United States
Over 1 year using the app
July 23, 2016

I've used this app for a month now and it has not disappointed. I find this app very useful and easy to update with tracking information.

Thank you Aftership

Kj Fashion Store
United Kingdom
Over 1 year using the app