Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 21, 2016

Excellent tracking app. Very easy to setup and integrate. Gives accurate results, and boosts customer confidence tremendously!

Curiocityworld
India
Over 1 year using the app
December 2, 2013

So far so good, not only it allows you to provide great customer service to your customer, the interface is amazingly great and app is user-friendly.

DressDetail
Singapore
Over 1 year using the app
February 21, 2015

Been wanting to leave a review for a while now. this app is really great. im currently in the motion of upgrading to a paid plan.

Umbrella Testing Supplies
United States
Over 1 year using the app
June 27, 2021

It helps manage order tracking in my website. Easy to use and connect with shopify. Easy customized.

QUARKERS
Thailand
Over 1 year using the app
August 27, 2022

They removed the AfterShip banner and it was fast and efficient! There wasn't anything else we worked on after that.

BAC Fitness
United States
Over 1 year using the app
AfterShip replied August 29, 2022

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates.

Thanks 😁
AfterShip Team

October 18, 2021

Really good. A lot of options available, and a really profesionnal interface. Everything needed to build a trustfully brund

Sunreact
United Kingdom
Over 1 year using the app
February 27, 2023

He was very helpful. Did a great job explaining and was fast to respond. Great job aftership. Will be using more.

SimplicityRoom
Canada
Over 1 year using the app
May 22, 2017

If you want to save yourself a LOT of time and potential headaches with customer service then get this app NOW!

Setting up automatic shipping updates to be sent to your customers will literally save you hours and free you up to concentrate on growing your business.

Can't recommend this app enough!

Parkfield Supplies
United Kingdom
Over 1 year using the app
May 16, 2021

Amit, from customer service, was extremely helpful in resolving issues we were having. Everything was handled easily and quickly. He was a great help and we are eager to use this app in its full potential.

Reel Distractions
United States
Over 1 year using the app
Edited February 26, 2017

The branded tracking looks very good—far better than the cluttered one provided by our courier. Integration was a breeze and it was exactly what needed for improving our brand's image and user experience. Most importantly, it's a scalable solution so we are looking forward to have AfterShip grow alongside with us!

Picograph Yek
South Korea
Over 1 year using the app