Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 16, 2013

An awesome app! AfterShip adds the finishing touch to your customer service. The support staff are always quick on the reply (not that we have had any major issues). Definitely the a great way to boost your web site & brand perception.

Ritual Hockey
Australia
Over 1 year using the app
November 21, 2016

Great app. Useful not only for customer shipments but also for keeping track of incoming samples/supplies. Easy to use and more importantly, easy for customers to use. 2 thumbs up.

Templeproject
Netherlands
Over 1 year using the app
March 20, 2017

I have been using the app. Very accurate and user friendly. It adds a value to your store

Protrolleys
United Arab Emirates
Over 1 year using the app
July 30, 2021

Amazing and fast support service they helped me with my issue and they responds very fast even though I'm on the free plane amazing app

Homely
Saudi Arabia
Over 1 year using the app
October 24, 2021

Very useful app - helps me to manage all the shipments in one place and also offers a better user experience from customers' perspective. Team support is also amazing which provides a great level of ease of mind using this app. Highly recommend.

MYU Essentials
Australia
Over 1 year using the app
November 16, 2023

Application complète avec un support très réactif

SensSwing
France
Over 1 year using the app
October 17, 2023

Great app.
Great customer support.
Nitin was extremely helpful and provided great customer service.

Deco Gear
United States
Over 1 year using the app
March 15, 2016

Great looking feature for on your website that builds a lot of trust to customers and works with ease. I installed it within minutes. Thanks!

Ring To Perfection
United States
Over 1 year using the app
May 15, 2017

Great app! Rated 5star because it's easy to use and great for me and customers !

Mematchauk
United Kingdom
Over 1 year using the app
July 3, 2017

This is a MUST have for ecommerce store. Eliminate the hassle of keeping track the orders always. So far I have been using this for few months and I have no issues on tracking. Bravo app to have!!

Belle Closet
Singapore
Over 1 year using the app