Reviews (4,745)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

April 2, 2014

Great app!! saves me alot of headaches

JNSQBoston
United States
About 1 year using the app
November 26, 2013

So good so convenient,helpful~

MOWTE
China
About 1 year using the app
July 11, 2021

It's very easy to implement & works very well. The best from all the apps I've tried so far. I am currently on the free version as our monthly orders are below 50. I definitely recommend. Support is also very responsive. Recommendation: Branded tracking page design can be improved!

Kolus Home
India
About 1 year using the app
AfterShip replied July 11, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

May 4, 2021

Great service! super easy having all of my shipments in one location and being able to catch a package with a bad address before its returned. Customer service is also helpful.

CaribeHeart
United States
About 1 year using the app
June 15, 2023

Good tech support. Quick, helpful and polite! Thank you,Shreyasi ! I also have been using the app for about a year, and it is been very useful.

RDX Market
Brazil
About 1 year using the app
March 16, 2022

Very good app. It has a lot of features and you can customize things such as emails and pages. It's a very helpful tool and there's a free option if you only have a small amount of orders each month.

SnuggyBand
United States
About 1 year using the app
September 26, 2022

After initial setup - which can be a little confusing - this app gives us the analytics we need to drive our customer experience forward.

Bimson Power
United Kingdom
About 1 year using the app
Edited April 16, 2017

Amazing App - saved us soooo much time - gave us ZERO problems

Ownthelooks
United Arab Emirates
About 1 year using the app
March 2, 2017

Simply the best tracking app on shopify.

Steal From Me
Hungary
About 1 year using the app
January 3, 2014

i absolutely love this app. this saves me a lot of headache!!

Fierce by Artavia
United States
About 1 year using the app