Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

November 10, 2023

Priti is wonderful!
Friendly and knowledgeable.

TrendPro2023
United States
4 months using the app
August 9, 2017

Professional and reliable service! I like it.

Matchingoutfitstore
France
4 months using the app
Edited November 5, 2021

I haven't utilized the app yet, but customer service is fast and reliable. I would recommend using the chat box. Update*** I have used the app, and it is very reliable. I would recommend using for your shipping communication services.

Splendorchic
United States
4 months using the app
Edited November 11, 2021

I used the app to help my customers track their products and I absolutely love it. I know where things are so i can help my customers along the process.

Code Fuchsia
United States
4 months using the app
January 14, 2014

Just added the app and haven't used it yet but have heard good things so I have high expectations!!

Halo
United States
Over 5 years using the app
October 29, 2014

good apps and good customer service.

FaidzOfficial
Malaysia
4 months using the app
September 6, 2016

This app is really great for keeping both you and your customers updated at each step in the courier transit process. It is a very affordable value-add solution that even a new shop should invest in. Because you pay only pennies per shipment there is no reason not to implement this. We opted for the custom URL to give our customers continuity of our brand and to make it feel more like an integrated part of our store.Highly recommended for any size shop.

Mcstachio Co
United States
4 months using the app
March 13, 2017

I love it! Great addon to my Shop! Helps keep from getting complaints on where a customer item is!

Shop Ballyhoo
United States
4 months using the app
January 31, 2021

I am still exploring this app, there were a little hiccup in my own initial setup as but the support team has been great and very responsive to my questions and had helped me along the way. Special thanks to Pawan who had gone a step further to understand my issue and had helped me resolved it. So far I like this app and it is helpful to help customer track their order status.

Lofty Life Ideas
Singapore
4 months using the app
March 29, 2021

Super helpful customer service! They removed my branding very quickly. App itself is clean and goes great with my theme.

Upper Package
Canada
4 months using the app