Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

October 19, 2023

It was great!

Allure Ventures
United States
4 months using the app
December 10, 2013

This makes sense for any online store that needs to have their orders easily managed and tracked. Great App!

TakoKen
United States
4 months using the app
February 2, 2023

o aplicativo é completo, tem otima assistencia em muitas linguagens, fui atendido em pouco tempo, e me ajudaram compreesivamente com todas as minhas duvidas

StartPlay
Brazil
4 months using the app
February 14, 2022

They have helpful customer service and are always available. We use the free plan and it works great.

Diabetic Warehouse
United States
Over 5 years using the app
AfterShip replied February 14, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

April 22, 2022

So far I am enjoying the AfterShip app. As of now, I recommend it to anyone who is opening up their own Shopify store.

twodewdropsco
United States
4 months using the app
Edited February 22, 2023

I can recommend it! Customer service is really helpful :) Every change is applied very fast. I'm thrilled with this app.

ZabooDesign
Poland
4 months using the app
January 26, 2023

ATENDIMENTO MUITO RAPIDO.
Harsh FOI O MEU ATENDENTE, SUPER RAPIDO E ATENCIOSO
MUITO OBRIGADAAAAAAAAA

Lojas Marriny
Brazil
3 months using the app
August 12, 2022

Easy setup and guide. Great customer service and fulfillment. Can't wait to see new features rolling out!

DeadSocksy
United States
3 months using the app
March 19, 2021

very useful app with a great support team. I can actually learn a lot from you guys. Highly recommended

BoostMe
Vietnam
3 months using the app
May 20, 2017

This is a awesome app!! I truly love it, easy to track shipments.

Azora Beachwear
Canada
3 months using the app