Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
Refine
-
By rating
Great app, simple to use, does the job!
FLAWLESS!! Greatest thing ever!
Great app to use for seller & Great service for customer to track. :)
www.thebabyzebra.com
This app is an excellent app for high volume sales. However, Afterships free program doesn't come close to what Shopify provides for the customers. Shopify will email the customer on your behalf, give them a customized thank you for shopping with us page with a button to continue shopping after they have checked the status of their order, and a product picture of what they ordered. Aftership does not provide that to the customer, at least not on the free plan. Aftership only gives the customer tracking information on the free program. Where does aftership shine? Aftership shines with the seller, not really the customer, at least, not on the free plan. The seller can monitor what's happing with their packages. If you have a high volume of sales Aftership will work well for the seller. Customer service will respond to you, but it may take a day or two. I've only had one email that they didn't answer. The other emails they responded too, and I figured out how to fix the error that I sent on the email they didn't reply! I'm still under two weeks with this app, but that's what I've noticed so far. Hope this helps.
Best App I have used in a long time. Excellent, keep up the good work!
This app is a great help in tracking the whereabouts of your orders. it simplifies the communications process with my customers. Now, my customers have an access to real-time updates, if they wanted to know the status of their orders.
Great app! Easy to use and very useful!
Super and quick to sort problem out good app as well. Simple to use and good interface with sleek design
Great, the tracking page is nice, it is helpful for my shopify store. and the funciton is strong. Good job.
I've been using Aftership since day 1 of opening my store and it's been invaluable for both me and my customers. It's a great app and takes no effort to set it up and start tracking.