Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

Edited February 22, 2023

I can recommend it! Customer service is really helpful :) Every change is applied very fast. I'm thrilled with this app.

ZabooDesign
Poland
4 months using the app
January 26, 2023

ATENDIMENTO MUITO RAPIDO.
Harsh FOI O MEU ATENDENTE, SUPER RAPIDO E ATENCIOSO
MUITO OBRIGADAAAAAAAAA

Lojas Marriny
Brazil
3 months using the app
August 12, 2022

Easy setup and guide. Great customer service and fulfillment. Can't wait to see new features rolling out!

DeadSocksy
United States
3 months using the app
March 19, 2021

very useful app with a great support team. I can actually learn a lot from you guys. Highly recommended

BoostMe
Vietnam
3 months using the app
May 20, 2017

This is a awesome app!! I truly love it, easy to track shipments.

Azora Beachwear
Canada
3 months using the app
June 30, 2017

Great app, simple to use, does the job!

Purifyco
United States
3 months using the app
November 14, 2013

FLAWLESS!! Greatest thing ever!

Bear Bones Clothing
United States
3 months using the app
November 15, 2016

Great app to use for seller & Great service for customer to track. :)
www.thebabyzebra.com

Thebabyzebra
Singapore
3 months using the app
July 25, 2017

Best App I have used in a long time. Excellent, keep up the good work!

Pineapplesquare
South Africa
3 months using the app
Edited October 16, 2018

This app is an excellent app for high volume sales. However, Afterships free program doesn't come close to what Shopify provides for the customers. Shopify will email the customer on your behalf, give them a customized thank you for shopping with us page with a button to continue shopping after they have checked the status of their order, and a product picture of what they ordered. Aftership does not provide that to the customer, at least not on the free plan. Aftership only gives the customer tracking information on the free program. Where does aftership shine? Aftership shines with the seller, not really the customer, at least, not on the free plan. The seller can monitor what's happing with their packages. If you have a high volume of sales Aftership will work well for the seller. Customer service will respond to you, but it may take a day or two. I've only had one email that they didn't answer. The other emails they responded too, and I figured out how to fix the error that I sent on the email they didn't reply! I'm still under two weeks with this app, but that's what I've noticed so far. Hope this helps.

Heaven Invading Earth 1
United States
Over 5 years using the app