Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

March 13, 2021

I've been using AfterShip for over a year now and I can't say enough good things about this app and the AfterShip team always very helpful and professional. I absolutely recommend this after for your customers to track their shipments.

Luxx Kitchen
Canada
5 months using the app
January 19, 2023

Have run into a few hiccups here and there with some email notifications, but the support team has always helped me out. But customers receiving real-time notifications about shipping delays, pickups being ready, and exceptions is insanely helpful. Will continue to use from now on.

Kaviso
United States
5 months using the app
Edited April 9, 2021

the customer service was great and very helpful. so far the app has been easy to use and navigate. would recommend

Better Gut Feeling
United States
5 months using the app
October 28, 2020

the support was great and fast also they tried to do their best to help me , I fully recommend after ship

VENSAZIA
Canada
5 months using the app
AfterShip replied October 28, 2020

Thank you for sharing your valuable comments.

Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).

Best Regards,
Nitesh Pandey

April 30, 2024

the app and customer support is very great, i had very nice experience with the process and the integration for my store

Coverner
India
About 1 month using the app
October 5, 2021

Super easy to use which is a plus. Fantastic staff. Affordable. You cant go wrong with this app. Thank you.

DrippingNPretty
United States
5 months using the app
Edited April 23, 2019

Aftership is an essential app!! It eliminates a lot of confusion shipping in an international marketplace!

Gifts For Difficult Mothers
Canada
5 months using the app
April 7, 2016

Easy to follow instructions and nice tracking status button on website! Recommend

Clowncoffinsart
United States
5 months using the app
August 26, 2021

I used this app to add the tracking my order widget to my Shopify store. It wasn't working, so I used the chat option for help. The Aftership rep helped me figure out what to do to make it work properly with an audio, that was smooth and successful in just a few minutes.

Sky Destiny Jewelry
United States
5 months using the app
March 26, 2021

I absolutely love this app. They have great pricing and love how easy it is. Great customer service. Thank you.

Chera Babies LLC
United States
5 months using the app