Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

April 14, 2021

Great service, would definitely recommend it! I love the layout and it's super user-friendly. Also, the customer support is really good.

Sassy Paw
United States
3 months using the app
October 15, 2021

Quickly removed the AfterShip brand from my tracking page. Thank you. Quickly removed the AfterShip brand from my tracking page. Thank you.

Aplomb Styles
United States
3 months using the app
February 27, 2017

I absolutely love this app ! What a great concept to add to your website. Aftership gives the customer the comfort of tracking your pakage at any time with just a click, awesome ! I would recommend this app as a " must have " for your websites. Thanks aftership !

Brian Michael Sales
United States
3 months using the app
February 7, 2021

The Customer Service has been very helpful to me, 5 star rating to them. Also a handy application in combination with other apps.

TheCleverScissor
Netherlands
3 months using the app
June 2, 2021

au debut je conaissait rien dans le tracking. et il ma beaucoup aider dans ce domaine. surtout en fesant un live chat video, cela ma beaucoup aider, car je suis une personne visuel et il ma expliquer de A a Z. le partage ecran ma permis de bien savoir. merci beaucoup davoir pris de ton temp envers mes problems:)

Iron Pumps
Canada
3 months using the app
October 17, 2023

The AfterShip team is one of the most responsive and helpful customer service teams out there. They genuinely care about the customers and are always happy to help with any questions or issues. Highly recommend this app for their exceptional customer service.

EcoTinySteps
Georgia
3 months using the app
July 31, 2017

Easy to use, simple UI. A great Shopify app to simplify shipping and tracking!

Sa Yar Care
United States
3 months using the app
February 10, 2022

Ottima App ed ottima assistenza clienti (in italiano). Disponibilissimi e veloci nel rispondere.
Per ora mi trova benissimo.

Shining Emotion
Italy
3 months using the app
April 18, 2024

Easy to use
Nice feature
Improve efficiency & save time
Hands down, the customer service offered by AfterShip Tracking is second to none. The team is knowledgeable, helpful, and genuinely cares about ensuring your experience is positive. Any issues I've had have been resolved quickly and without hassle. It's truly refreshing to work with a company that values their customers like this.

Jimi Brothers
United Kingdom
About 1 month using the app
Edited March 29, 2017

Wonderful Experience using Aftership, easy to navigate, great support and perfectly designed for all of my needs. I would definitely recommend it for your business!
Aftership is a must have!!

Technologysuperstore
Australia
3 months using the app