AfterShip Order Tracking , 4,472 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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Aftership is a fantastic app. We use it to see if there are any delivery issues on a particular day and the speed at which are deliveries are getting fulfilled. Without their visual dashboard report, it's extremely difficult to understand how your deliveries are getting fulfilled.
Definitely impressed with the interface so far! Thank you for this :)
j'ai utiliser l'application pour enlever le logo aftership et rohit de aftership ma super bien aider j'ai été bien informer merci a lui ; )
Aftership is a fantastic service for those looking to provide their customers with a better tracking experience. Was easy to install, quick to set up, and when contacting customer support to remove the app download prompt, Aseem was able to complete the request in under a minute - very impressed.
Aftership has provided an excellent service in tracking shipments. This app does everything magically, and we don't have to worry anymore about updating links to the tracking pages in Shopify. One app does it all. Worth it.
Excellent user-friendly design that makes it simple for me and my clients to track packages.
Niveau gestion du SAV cette application va vous sauver la vie. Plus besoin de stresser pour répondre à des clients qui nous bombardent de mail à longueur de journée. ça nous donne du temps pour travailler sur notre business. A must have.
Best app to communicate with customers.
Improvements that could be done:
1. Sent email in ALL parcel status change
2. Translate to other languages
The customization allowed is much better than some of the competitors, although the price is higher as well.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
Very helpful and responsive support. Very easy to use. I definitely recommend this app! Thanks again for your help.