Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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Really easy to use and blend with your existing store. Provides customers with piece of mind and reduces delivery queries.
No notification of additional charges outside of the package, charging expensive monthly fees.
The feature should stop after the end of the package and should not continue to be calculated extra
Thanks for sharing your valuable feedback.
I am sorry to know that you are concerned about not receiving notifications of additional charges and getting charged an expensive monthly fee.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. I am glad to confirm that your suggestions have been incorporated to make your experience better with the application.
Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.
Regards,
Rupam Sarma Tamuli
Team AfterShip
good application, i recommend it. it really allows to track orders in real time. Customers are reassure
Tracking orders becomes easier with this app.
As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch.
one of the best apps to ensure customer satisfaction! absolutely awesome ! very fast and efficient customer support!
Saransh assisted me with activating my service. It was swift and smooth. I launch in 2 days so I will be able to review the app in more detail. Stay tuned
Great customer service and they helped me with everything I needed! They are very fast and extremely dependable as well.
Assez complet comme appli, un peu onéreuse au fil de l'utilisation mais ça peu se comprendre avec ce qu'il propose, a voir sur le long therme.
Have boosted the overall experience of shopping at my website. Customers appreciate knowing where the product they've spent their hard earned money currently is.