Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

July 27, 2017

Great service. Let's you automate the needy stuff and concentrate on the important work !

Fitness Pro Freaks
Canada
3 months using the app
May 25, 2017

It's easy to use and keeps all my shipping info under one app. Amazing!

Gadget Hi Fi
Australia
3 months using the app
July 23, 2017

Best tracking app .
Recommended

Fenuss
Germany
3 months using the app
August 3, 2017

I will gladly recommend AfterShip to anyone why you ask because it's a simple app that lets u track progress on all your shipments. It easily beats keeping up with a thousand orders and their individual tracking numbers by working with ur Oberlo sync keeping you updated on your PC and even better your cellphone. Though I haven't made it to to the point the orders are raining in I'm excited for when it does happen because I know AfterShip will have my back every step of the way Thank you for that.

Cyberpharoah
United States
3 months using the app
July 18, 2017

Thank you for making an app so easy to setup and use! I am so happy a peer recommended it to me and as a result I have happy customers who can now track their orders in real time. Its great because it also reduces the headache of tracking packages manually. Two thumbs up!

Bohemian Soul Co
United States
3 months using the app
June 3, 2017

Awesome app!! Help customers with the tracking of their products right on our website! highly recommended!!!

Omijewelry
Canada
3 months using the app
November 14, 2023

Help was easy and successful!

Five Dragonflies
United States
3 months using the app
AfterShip replied November 15, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 29, 2016

Although yet to try the perfermance of this apps but is a pretty similar idea i looking into to provide my customer a real time tracking at one place. Rather then customer required to go individual courier or post website to track the parcel. Excellent :)

Online Xclusive
Singapore
3 months using the app
September 30, 2021

This app is extremely helpful if you want to be able to track your shipments effectively, Himanshu is extremely helpful and attentive. Will definitely propose this app to any of my colleagues. Great job

Levishe
United States
3 months using the app
February 2, 2021

This app was recommended by friend. He shared with me that he was very satisfied with it. So I tried it too and liked it.

Puppies Passion
Bulgaria
3 months using the app