Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

July 28, 2021

The customer service was awesome and the app is easy to use and navigate! I highly recommend this app.

Adline-Marie Collections, LLC
United States
About 2 months using the app
March 5, 2022

I really like this app it is very useful and very accurate, I recommend the use of the app anytime.it sits on my store like I was the one who develop the app

baby boo boss
United States
About 2 months using the app
Edited October 20, 2021

realy helpfull, Himanshu was super nice and explained me really easely what a had to do for solve my probleme thanks a lot

OPTICOOK
France
About 2 months using the app
December 20, 2021

AfterShip is awesome. It's like your virtual assitant that helps you track order and send SMS to customers. I really need it

American Escape
United States
About 2 months using the app
September 17, 2021

This app helps my customers. They no longer have to worry about their order being shipped and when it will arrive. The app sends notification for you.

O Baby I
United States
About 2 months using the app
July 21, 2021

very good experince with aftership products i like this app very much grate trucking of products any very good detaling

WizeXcoos
United States
About 2 months using the app
Edited May 3, 2017

AfterShip is doing what it is suppose to do, help manage our tracking & delivery for our customers. We are very happy with the progress. You guys rock, keep up the good work.

Evolved By Faith
United States
About 2 months using the app
June 30, 2014

One of the best shipment tracking apps out there.

Sugar For Spike
Singapore
About 2 months using the app
September 28, 2016

Great app to track your delivery performance. Recommended to install one in your store.

Tee Patriots Zone
United States
About 2 months using the app
December 9, 2015

Seems to work well. Aftership website could do with a bit more functionality to allow admin tasks. Had the problem that after importing 200 tracking details it then asked us as part of the setup to create email alerts, when you do this it then says you need to upgrade to the premium service. That is fair enough but it then doesn't send the email alerts out to customers as you had imported the tracking details before upgrading. A bit stupid and no way to resend alerts. To make matters worse there is then no bulk way to delete tracking numbers, so that you can reimport them and the system will send out email alerts to customers. In the end we had to delete each one manually which took about 1hr. A hassle and waste of time but now seems to be working well.

Woodforddesignstore
United States
Over 2 years using the app