Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

April 26, 2017

Have boosted the overall experience of shopping at my website. Customers appreciate knowing where the product they've spent their hard earned money currently is.

Kingcoyote
United States
3 months using the app
April 26, 2017

Great app. Would definitely recommend it to a friend

Beauty Love Shop
United States
3 months using the app
January 26, 2022

Works really well. Has awesome themes that look professional with a good way to customize. Can recommend!

PearStrap
Germany
3 months using the app
Edited May 13, 2017

It's okay. A tad overpriced for automation software. It gets behind. People will get their delivery and a day later get the e-mail notice that it's on it's way. Support is 24 behind - send a ticket today and expect to hear a day later (they are not on this side of the globe yet I think are big enough to start thinking about a North American support desk). Seems like a one-man operation. Always get a reply from the same person. It's okay, but the system doesn't always work. Still, it's the best at the moment. Customers want more frequent updates. Mine, anyway.

Ninho De Gente
United States
3 months using the app
May 17, 2019

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Lo Está Petando .com
Spain
3 months using the app
Edited December 14, 2021

Très bon service concernant le Live Chat. Bonnes explications pour m'aider à vérifier le nom de domaine.

helloponchoo
France
3 months using the app
May 21, 2017

Great apps. Easy to use and best it is FREE

Amazingly Genius
Singapore
3 months using the app
March 15, 2022

The service was quick and efficient. Everything was done in a timely and professional manner. The app is amazing and stress free. You will be able to do everything at a fast pace and check for order updates and shipping whether it is for yourself or a business. Keep up the good work!

RSO LABEL
United States
3 months using the app
Edited May 8, 2021

The person was very helpful and solved my problem. Very professional services by the after ship team. All good

MOUNTAIN ROCKS
Australia
3 months using the app
December 10, 2020

The app is good but most features under paid. Customer service Manish was patient and knowledgeable.

STYLEUPK
Singapore
3 months using the app