Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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Great app, I've used in the past, and now im here to test it again, there are so many improvements, I really think this app is great!
Great customer service. Needed help with setting up some email stuff and they got back to me immediately and resolved my issue.
Excellent Application to ensure your customers get their item easily
for our store so far. It was a very simple onboarding process. Great app.
Aftership customer service was extremely helpful, patient and very knowledgeable. There are many tracking software's however customer service can be a big difference and Aftership provided that. I was provided step was information by Mr. Chaitanya Singh Thakur who was brilliant. Would recommend for sure.
Amazing interaction with the teams and the application! Very helpful and amazing features design to help launch you into business like a pro.
The dashboard clearly shows that I'am on the FREE plan.
I had this app installed for multiple months without paying a cent. Guess what out of the blue I got a charge for $300 on a plan I'am not supposed to be chagred.
I will update this review If this is resovled but after unsucessfull attempts of getting this resolved with the customer supprot I'am left with having to dispute this charge on shopify and with my bank.
As of now I would recommed anyone reading this to just look for a different app.
Kind regards.
This is one app i was told is a must to download once i opened by shopify store. I have a drop shipping store and i know they said not all purchases are trackable. With this app it gives my customers and insight view of where their package is. I love that. It gives my customers a peace of mind and it helps me from not having to answer a million emails about where they're package is
The response was really quick and my concerns were addressed accurately. Great experience overall!!!
Wonderful service thus far! The support team members are extremely willing to assist, super fast & responsive, and incredibly patient with all newbie questions and concerns. The app does exactly what it claims to do and works perfectly in my experience!