Reviews (4,773)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Customer service
Quick response, nice bloke, give him a raise :)
Great job
Really easy
Saransh was excellent. We hopped on a quick call...shared screens and resolved all issues!
Amazing support by Priya. She has a sound knowledge of Aftership. Happy to work further with Aftership.
cooler typ mach weiter so
très satisfait, rien à dire je suis très content du service client enfin bref aucun regret je ne peux que conseiller cette super application pour tracker vos livraison !! merci à Priya de m'avoir aidé aussi pour le service client !!
Thanks for your time you were prefect
Absolutely HORRIBLE customer support. Sent 5 emails but never got any reply. Got charged three times without even using the app.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We have checked and found that you have reopened the store and the charges were added to your billing.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip