Reviews (4,744)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.
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A big thanks to Saransh for all the help provided today assisting the issues at hand.
Great help from the chat Rajat operator, highly recommended! :)
Saransh was such a huge help in assisting me with AfterShip. I highly recommend the app and chatting for any assistance. She is super knowledgeable and extremely helpful.
great support and quick service!
Very good customer service from your agent named Priya.
Thanks for your time you were prefect
Thank you for giveing me free gift and i used this app for my shopify store and i love it because it has lot of fuction to make a tracking page for attractive
Very friendly & helpful. Looking forward to get more informative support again!
Their customer support is one of the best we ever had.
Thank you very much for the help Aditya!
This app does nothing for you on the basic PAID plan. You're better off using a free tracking site. If you want ANYTHING extra (like a custom URL for your tracking so it doesn't show THEIR name in the URL) you have to pay $239.00 A MONTH!! Customer support sucks too, all they do is give you links to read articles when you have a question. I'm uninstalling this app and I JUST installed it.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We do understand that you are not happy with the pricing of the app.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip