Reviews (4,773)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

Edited August 20, 2024

Merci beaucoup à Ritika pour sa réponse rapide et prise en charge efficace!

Nowa Cosmetics
France
3 days using the app
May 8, 2024

the customer service is very responsive and friendly.

Petahunt
Malaysia
4 months using the app
January 18, 2024

I am extremely satisfied with AfterShip Tracking's customer service efforts. They are attentive, knowledgeable, and always willing to go the extra mile for their customers. I recently needed some help setting up the app, and the team walked me through the steps with kindness and professionalism. Highly recommended.

Ogle Station
United States
About 2 months using the app
April 25, 2024

Thanks Garvita for clearing my doubts on setting up a tracking page. Appreciate the assistance and patience

SRC Outdoor Store
Malaysia
About 1 month using the app
May 2, 2024

Garvita was very helpful in helping me to understand and resolve my issues.

Crafty Deals Depot
United States
About 1 month using the app
March 21, 2024

Rejat give me solutions to my questions and he is so kind!

Jormands
Colombia
Over 1 year using the app
April 18, 2024

Saransh was very helpful for getting my issue resolved

The Shopper Studio
United Kingdom
About 2 months using the app
February 8, 2024

Rajat provided us great customer service and helped answer our question in a time efficient manner.

So Adogable
United States
9 months using the app
September 17, 2024

ottima app, ottima assistenza

Cardverse
Italy
About 1 hour using the app
June 3, 2024

great customer support

Golf Glam Fam
United States
28 days using the app