Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

July 19, 2017

Great app would recommend it to anyone with a drop ship busy

C A Goods
Canada
About 1 month using the app
December 13, 2021

Thank you for helping me with an issue i had. Highly recommended. Helpful staff. Thanks alot....................!

Shoppingiva
United States
About 1 month using the app
April 11, 2021

Amazing! I'm happy i downloaded the app. I appreciate how fast After Ship support gets back to you! Super easy to use.

Shop Del Carmen
United States
About 1 month using the app
April 15, 2021

Very good app dddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Magicals
Denmark
About 1 month using the app
September 20, 2023

Great service and quick

ForeverEmmy
United States
About 1 month using the app
February 28, 2017

This is seriously a great app. Great for giving you statistics and your customers an easy was to track their shipments

Eight Oh Double Eight
Canada
About 1 month using the app
May 12, 2022

Very user friendly for both Shopify store and customers. Customer service does a great job and is quick to help.

Caribbean Sun Eyewear
United States
About 1 month using the app
April 5, 2017

Good app, we will use this app and introduce to my friends that have online stores.

Sophiastore19
Vietnam
About 1 month using the app
August 16, 2017

This is a great platform and easy to use

Go Getters Gear
United States
About 1 month using the app
Edited November 18, 2020

Unfortunately, after over 2 years of using this app, I have to change my review. I really loved this app but in 2020 it was getting worse and worse... First, tracking statuses from French Post were not updated so my integration with other app (Judge.me review app) didin't work and my customers didn't receive any demand about reviews and, of course, were not notificated about their shipments. Than, after I let them know about this issue, they changed something in their API I think and few days ago I realized that since 120 days at least (because I can't see any further history) they add my tracking numbers by French Post twice! Once it's added by Shopify integration and the second one is by their API. So I was overbilled for months! You better check your bills if they don't double your tracking numbers. And as a solution they told me to remove the Shopify integration so the tracking number would be added only once... What?! And what about other features for my store which this app should give me? And what about all my money which I already overpaid for all these months? They really don't even feel guilty for all of this and me, I feel robbed. So, after two years I have to uninstall this app because I don't trust these people anymore. Too bad. I'm switching to another app.

S Medio
Poland
Almost 3 years using the app