Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

June 2, 2022

Helped a lot! Helped a lot! Helped a lot! Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!

Dubh+Gall
Australia
About 1 month using the app
July 28, 2017

This app is great. I installed the app and entered a tracking number. They were able to provide accurate information regarding the status of my shipping. I highly recommend this app. Thank you admin.

Thriftpeople
Philippines
About 1 month using the app
June 26, 2017

I love how this allows you to keep track of your merchandise after you've purchased it! Love it!

Bossladii101
United States
About 1 month using the app
August 7, 2017

Easy to install for beginners like me and also provide best service to customer of tracking and delivery! :)

Beauty Of Wood
India
About 1 month using the app
Edited March 4, 2022

Just installed it and I saw the difference with the previous app I was using for my website.
Easier to follow-up deliveries with the one page shipment view! Haven't tried all the features yet, but there's plenty.
Update: had to reach out to support teams several times, always helpful and patient, you guys rock!

Meduse Paris
France
About 1 month using the app
April 7, 2021

I just started using this app, looking forward to writing a further review as per my experienece. The customer support response is very quick and they are very helpful and prompt.

SHOPLOUNG
United Kingdom
About 1 month using the app
Edited June 29, 2019

Great app overall needs some improvements, but does the job for tracking customers packages on your site. Does everything you'd expect from a major shippers tracking apps. Very well done app we are happy with it on our store. inflatablefunwarehouse.com

Inflatable Fun Warehouse
United States
Over 1 year using the app
November 6, 2022

Great Customer Service! Helped me very quickly and within 20 seconds I had my answer that I required -Thank you!

OTGBlendz
United States
About 1 month using the app
June 22, 2021

I used this app for my store. It works well for me and my customers. Do not skip on this app. Believe me, just try it.

2 Pretty Boutique
United States
About 1 month using the app
Edited September 12, 2023

Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!

Eagle National Supply
United States
Over 1 year using the app