Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

August 31, 2021

So far, I'm very happy with the app! It allows my customers to look up orders and I can manually input shipping for orders that I have to fulfill myself (not through the fulfillment partner). It sends emails & SMS messages as well! Annnddd the customer service has been great!! Each time I send a chat message, someone responds within a minute or two. Good stuff so far! Thanks Aftership!!

Max and Lilly
United States
About 2 months using the app
October 4, 2023

AfterShip has revolutionized the way I track my orders, but it's their unwaveringly customer-centric approach that sets them apart. They're always there to help and offer timely solutions, which gives me absolute confidence in them.

QTRASH
Spain
About 1 month using the app
June 27, 2021

Super application avec un support vraiment très très rapide et agréable. Je recommande fortement!!!!

VOXOR
France
About 2 months using the app
March 16, 2021

eu baixei este aplicativo ppo recomendaçao. ainda nao tinha ratreio na minha loja. ate agora fui muito bem atendida em todas as minhas demandas. obrigada.

PraToka
Brazil
About 1 month using the app
August 1, 2017

Helpful App. Anyone serious of starting an E-commerce biz should have this App.

Vfind
India
About 1 month using the app
September 20, 2023

Best customer service ever.

Enns Deals
Albania
About 1 month using the app
May 30, 2017

This app is awesome since it helps me build trust with my customers since i can be able to track where their shipment is all the time. I end up feeling secure as well as my customers too.

Lilly S House Of Flats
Kenya
About 1 month using the app
April 29, 2021

customer service is fast! they'll try to help ss soon as possible. I just started using it and I'll write more after I used it for a while.

imPAWsing
Japan
About 1 month using the app
May 30, 2023

Great app, the best app ever. Helped my shop out. My person extended my free trial for me, made me very happyt

Light Shop
United States
About 1 month using the app
December 5, 2022

Seconde fois que j'utilise cette application. Je la trouve vraiment complète même en version gratuite.

Equivivo
Switzerland
About 1 month using the app