Reviews (4,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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TRASH TRASH TRASH BE WARNED!
So complex app. Miss leading support pages and caused so many bugs before and after I tried to use on 2 different stores
Hi,
Apologies for the inconvenience caused.
Give us a last opportunity to get all your issues resolved and make you a happy customer!
One of the experts will reach you in order to assist with your queries.
Kind regards,
Sumit
Fournissez des détails sur ce que vous avez fait ou non dans l'utilisation de cette application. Vos commentaires peuvent aider d'autres marchands à décider d'utiliser ou non cette application.
Organe d'examen
The app is incredibly helpful, it allows you to track your orders in a nice way and it's free. Moreover, customer care is very quick, effective, and available. Definitely recommended!!
It was very easy to set up... didnt take long for a current order to be tracked and email/text was sent to customer. Great App. Would definitely recommend
Really helps my customers track their orders. Great service.
Easy to set up and looks elegant in my store!
Everything is convenient, everything is clear, I recommend it
this is a good app for Shopify users and good support for all features. Very easy to work on it and it automatically
I've emailed them twice about my tracking site not working. When my customers would put in their tracking number it would say order does not exist. In the beginning it worked but now it just doesn't work. If they do not get back to me within 24 hours i will be uninstalling and installing a different app. None of our 5k + orders say no info. Why pay for this app if we have to send customer info because your system keep showing order does not exist but when i type in tracking into your site i get tracking or if i track using other sites it works but not on the app. Please fix my issue so I can get back to my business and not wasting my time sending customers there tracking info. 24 hours that all you get. I should get my money back you guys take my money and dont track my packages what going on here?
I used this app to help me do track, it helps me to provide tracking tools to our buyer, so that our buyer more trust even though the products they buy haven't received yet.