Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

March 28, 2021

great app! I can customize what my customers see (slightly disguising the dropshipping) and I love how it gives me average shipping times for my products per country so I can accurately inform customers. I also really like how it syncs with Shopify emails and sends out for delivery and delivered emails. highly recommended.

DidoCart.com
India
29 days using the app
June 11, 2021

Polite and straight to the point, customer service is great as they effectively helped with all my queries.

CalmsyPets
New Zealand
29 days using the app
May 16, 2020

BE AWARE OF YOUR CARD DATA WILL BE STOLEN AND CHARGED SUDDENTLY.
I'm on Starter (Free) plan with 100 quota. Stil today charged me Invoice #FEBB46C-0022 Receipt #2245-6803 $60 USD for nothing. Even i cancel my paid membership. Once you enter the card details there is no way to remove it. They will also not willing to remove. All you need to open a dispute with your bank. This is a serious problem against PCI compliance. We are contacting with Stripe and Shopify about the issue. There is a law regarding save customer card data. And this will be a serious case file against customer rights. We will involve our company lawyer and will fight for this.

99FAB
United States
Almost 2 years using the app
AfterShip & Automizely replied May 21, 2020

Thanks for the review.
There is no such concern with the app and billing part. As per the mentioned invoice there are 120 extra tracking numbers for which you were charged. Please reply to the email and we can talk on this further.

October 27, 2014

Looks great and I can not wait to use it!

Stardust Love
United States
29 days using the app
November 18, 2021

Extremely helpful support team. I was so lost but the guy helped the whole way and was super patient with me.

True Flawless
United States
29 days using the app
May 16, 2017

Great Service, very handy for me to keep track of my shipments. Also great for me to know where all of my customers deliveries are. Thank You Aftership.

Focusd
Australia
29 days using the app
March 29, 2022

good service and quickly feedback, love it and will keep use it. I will update my plan later. just do it!

SUBESTmirror
United States
29 days using the app
March 18, 2021

Help does a fine job and does everything i need it to in order to successful run my store. thanks aftership

ValeBoutiqueStore
United States
29 days using the app
June 2, 2021

Helps my store out and my customers. No more wondering when items ship or when they will be delivered.

MUDA Cards
United States
Over 1 year using the app
AfterShip & Automizely replied June 2, 2021

Thank you for your valuable feedback.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24x7, you can always contact us via live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

June 3, 2017

Interesting app and certainly saves time when you can view the status of all your orders at one screen.

Bigsmall In
India
28 days using the app