Reviews (4,762)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

July 13, 2017

Simple and Easy to use. Very effective for my business!

The S Code
United States
30 days using the app
August 13, 2015

AfterShip Is extremely useful for ANYONE using logistics. Period. Every company even in INDIA is supported like DTDC, Ecom express etc. and the update process is very easy. Thank you so much for this wonderful app.

Da Vinci Posters
India
30 days using the app
November 12, 2016

I love this app. Already used a similar version before shopify. Business this one is so helpful and makes me look even more professional to my customers. It also gives delivery time for me. I love it.

Kliptwa
United States
30 days using the app
Edited November 12, 2018

I downloaded the application thinking that I would be able to send notifications with the free plan; however, it was not the deal. So, it is kind of my mistake that I did not read the pricing info carefully. I haven't started using it actively yet.

Angel's Trending Gifts
United States
Over 1 year using the app
June 29, 2017

I just installed the app now based on the recommendation of my mentor, Fred Lam. I believe it will be highly useful for my ecommerce business as a beginner.

The Apps looks incredibly superb. Thank you aftership team!

Vekomgear
Nigeria
30 days using the app
Edited September 15, 2021

Very cool integration settings so far I have yet to use it though so we’ll see definitely needed it.

Teedotkustoms
United States
30 days using the app
September 28, 2020

Nice App and easy to set up, but dont like being forced to leave a review before you can continue settings

Baysea Outfitters
United States
Over 1 year using the app
March 24, 2014

Good for my shop brings it to the next level

Debijou
Norway
29 days using the app
August 21, 2020

Worst customer support ever.
They are not able to answer simple questions. Furthermore,
they are not able to answer all questions.

Additionally, they are sending out random wrong emails to our customers even though the email notifications are not ENABLED!!!

We pay a shit load of money for this app for an overwhelming bad service as well as not working automation.

We are in the search of a new tool.
I can only recommend to not use it. In my 6 month with this app I hadn't any good experience.

Before I forget. The "HTML" Email is not able to process main stlying. That means that if you design an Email in an HTML Builder you have to go manually into the code to fix the email.

aava swim - ocean’s favorite
Germany
Almost 2 years using the app
April 3, 2017

I love this app, simply but powerfully that help me a lot

Atom Deal
United States
29 days using the app