Reviews (4,787)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
Refine
-
By rating
Interesting app and certainly saves time when you can view the status of all your orders at one screen.
After ship has been a huge help in tracking packaging, making it easy to locate shipments by order number. Great APP!
Good customer service.Friendly and patient to solve my problem.You solved my problem.Thank you so much!
I found Ankit extremely helpful and he fully explained the merits of Aftership and the benefits it will bring to the business
Under no circumstances should anyone ever use this app. They have very sleazy business practices and you will end up paying more than what they reflect in their packages. When you may go over a certain rate, they will hide that from you so you begin to incur higher charges and your bill becomes outrageous. You'll be lucky if they even send invoices to you, which they don't because they are hiding the excess billing from their customers. I've used Shopify for several years and this is the #1 sleaziest app I've encountered. Save yourself and do not use Aftership.
Helps my store out and my customers. No more wondering when items ship or when they will be delivered.
Thank you for your valuable feedback.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24x7, you can always contact us via live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
Probably the best group of Shopify app developers out there especially for a newly started store. They basically offer highly professional marketing, review and logistic tools for free and only begin to charge as you scale up as a business. A model other developers should follow. The common issue for new starters is not having the capital to justify expensive subscriptions to apps until they begin to turn over enough revenue. The Automizely group basically solves this issue for everyone with the added bonus of exceptional customer service. 24/7 and super responsive team. Their apps are also more functional than many others that charge subscription fees from the very start. Super impressed with this group as they've helped us scale significantly to the point that we would be more than happy to pay and continue with their service long term.
Works well for my needs. I can now follow up with customers if they have shipping issues. I appreciate Aseem for helping me
Great to have to track your customers order...recommending all Drop shippers.
Works well, integration into my store could be more automated.