Reviews (4,712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective real-time order tracking and user-friendly interface. It features a unified dashboard that consolidates tracking information from various carriers, enhancing shipment management. The app also offers a free plan, making it accessible for new or small businesses. Customer support is noted for its efficiency, with staff members like Priti, Rajat, and Nitin receiving specific praise for their helpfulness. The seamless Shopify integration further adds to its appeal for improving shipment tracking processes.
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Nitin Kunwar Was very helpful. Got it set up. Excited to how it will transform SISU
Fast replies, and I just downloaded and I got and got extension trail days. Thank you.
Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I am extremely satisfied with AfterShip Tracking's customer service efforts. They are attentive, knowledgeable, and always willing to go the extra mile for their customers. I recently needed some help setting up the app, and the team walked me through the steps with kindness and professionalism. Highly recommended.
not sure why am being charged even after uninstalling it
Thanks for your valuable feedback.
We understand that you are not satisfied with the charges applied to your account which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.
For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user-friendly and provide a great support experience.
Regards,
Team AfterShip
TOLLER SUPPORT!!!!!!!
Great work from Priti Just had an extra 7 days for my free trial, many thanks AfterShip...
Great customer service specially garvita she is fabulous thankyou for such a good software
Highly recommend
Nitin was very helpful and got on a google meet call with me to walk through my question. Great experience
best support , and there tracking order included in free plan