Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 13, 2024

Customer service is impeccable! Recommended!

GalactiGuard
United Kingdom
6 months using the app
June 10, 2024

useful app, like it

NAITShop
United Kingdom
About 1 month using the app
AfterShip replied June 11, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 7, 2024

Garvita helped me a lot, thanks to aftership for the consistent quality

MOR
Australia
2 months using the app
February 13, 2024

Very helpful quick service

Storybook Furnishings
United States
11 months using the app
December 3, 2023

I would highly recommend using aftershipping. There customer service is top notch. Nitish was very helpful. Ask for him when chatting.

Zya Beads
United States
14 days using the app
February 6, 2024

Thank you Saransh for the amazing support!!

Forom
United States
About 1 year using the app
June 15, 2024

great!

BelleAura
South Korea
28 days using the app
December 13, 2023

He provided great help and assisted me throughout. He provided feedback he's fantastic.

TheTechGuy
United States
8 months using the app
February 8, 2024

Great Customer Service. Priti Done Great Job.

Mamabbies
United Kingdom
About 2 months using the app
May 10, 2024

Very good customer service in aftership , THANK YOU SHREYASI

ataahua
Spain
3 days using the app