Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 3, 2024

Saransh was extremely helpful and helped fix my problem.

VaporCozy
Australia
13 days using the app
June 15, 2024

great!

BelleAura
South Korea
28 days using the app
June 24, 2024

Deze app is goed vermakkelijk alles en je wordt goed geholpen

dinaven
Netherlands
About 1 month using the app
January 17, 2024

Great integration with Shopify tracking webpage!

Wave Dimension
United States
6 months using the app
Edited February 12, 2024

The AfterShip Tracking app boasts of an excellent customer service. Their support team is always ready to help merchants with any issues they might encounter. This has been very useful for me as it helps me run my business efficiently.

Forever Hood
New Zealand
About 2 months using the app
AfterShip replied February 6, 2024

Dear Customer,

Thank you for taking the time to share your feedback.

While we strive to provide our users with engaging and enjoyable experiences, and we are glad to have achieved this with you.
If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

January 4, 2024

Exceptional support from Rajat! The AfterShip Order Tracking app for Shopify has elevated our tracking experience with its efficiency and ease of use. A must-have for seamless order management. Five stars!!

Adorehome
Romania
2 days using the app
March 23, 2024

instat issue resolve, understabd problem quickly

Fullboddy Female Sexdoll Queen
India
About 2 months using the app
December 20, 2023

Great app that helps to automate shipment tracking for my customers which drastically cuts down on customer service inquiries.

TRIPLE DIGITS
United States
2 days using the app
March 15, 2024

Thanks mam Garvita for assisting me and adding of extention :)

Rustia Co
Philippines
About 2 months using the app
March 13, 2024

Easy to use and very helpful.

What Bella Likes
United Kingdom
10 months using the app