Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

September 13, 2023

I had a perfect experience with AfterShip Order Tracking everything is working very well and they have a very reactive customer service ! I recommend it ! 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Schiny ™
United Kingdom
About 1 month using the app
July 9, 2023

The AfterShip Shopify app is an absolute game-changer for any e-commerce business. With its well-deserved 5-star rating, this app takes order tracking to a whole new level. Seamlessly integrating with Shopify, it provides real-time tracking updates and notifications to both merchants and customers, ensuring transparency and peace of mind. The app's intuitive interface makes it easy to manage and track shipments, saving valuable time and reducing customer inquiries. Additionally, its robust analytics and reporting features enable data-driven decision-making. With AfterShip, merchants can deliver exceptional post-purchase experiences, build trust, and enhance customer satisfaction. If you're looking for a reliable and efficient order tracking solution, the AfterShip Shopify app is an absolute must-have, truly deserving its impressive 5-star rating.

EEL ELEC
United States
4 months using the app
July 23, 2023

This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thanks Ankit for helping us with our concern, it was so fast and professional.

Oshoplin.com
Egypt
Over 1 year using the app
May 26, 2023

Amazing app and services! Very professional and completely customizable for our brand to keep it with the same look for whatever service we use. Thank you so much Rahul for all your help and for making this possible! Rahul is very kind, professional, persistent and gets things done! Thank you again!

Ferozia Beauty
United States
About 1 month using the app
Edited November 16, 2023

The best customer support, available 24/7. We dealt with Nitish who was very knowledgeable and even provided screen share to resolve our issue. Thanks Nitish!

Ali’s Couture
United States
About 1 year using the app
April 12, 2024

We used Aftership with Woocommerce and now switched to Shopify.

Switching to Aftership on Shopify was very easy.

Support was very helpful.

Molino Glass
Canada
May 28, 2023

Aseem was great and answered all of my questions! I was not sure if I was going to keep the app. But his help encouraged me to continue using it. We will see how it goes.

JPG Band Apparel & Gifts
United States
9 months using the app
November 6, 2023

Nitin answered right away and was able to help me very quickly with the issue I had at hand. I would recommend Aftership to anybody looking to take their business to the next level!

UPTRENDi
United States
About 3 hours using the app
Edited December 27, 2023

A great little app that makes tracking simple for you to manage shipments in Shopify and for clients to track their items on your landing page.

Open Road Overland
United States
11 months using the app
December 27, 2023

sehr schnelle hilfe und ausführlich, danke ihn

Casanovasoles
Germany
6 months using the app