Reviews (4,774)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 19, 2024

super fast response time! thank you!

FinityVault
United States
About 1 month using the app
November 26, 2023

thank you so much for all you all helo me with

GREAT COMOPANY TO WORK WITH !!!!!!

Apple Plus
United States
About 1 month using the app
April 30, 2024

prompt customer service

The Blended Descent
United States
6 months using the app
June 26, 2024

thank you for helping.

Kawwun of Sweden
Sweden
About 3 hours using the app
January 22, 2024

Excellent customer support from Priya

Smart Tech
Australia
5 months using the app
March 4, 2024

Great customer service.

Pro Coffee Gear
United States
Almost 2 years using the app
May 9, 2024

Assistance was provided in a timely manner

SAYN
United States
About 1 year using the app
AfterShip replied May 10, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited May 27, 2024

Very good operator and app!

BIG MAGIC BAG
United States
3 months using the app
May 3, 2024

Dry quick and helpful

Assorted Treasures
United States
About 1 month using the app
March 30, 2024

great app love there suppurt team

DisMySTOG
United States
About 2 months using the app