Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

September 13, 2023

I had a perfect experience with AfterShip Order Tracking everything is working very well and they have a very reactive customer service ! I recommend it ! 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Schiny ™
United Kingdom
About 1 month using the app
October 9, 2023

Shreyasi was very helpful and knowledgeable on getting my shipment page attached to my store.

TryXtravl
United States
4 months using the app
May 18, 2023

Really helpful, they are fast and recommended. every must try there app and support team............................
Thank ANkit

MOEFLAVOR - Waifu Inspired Fashion and Lingerie Store
United States
Almost 3 years using the app
May 22, 2023

The app is absolutely wonderful, easy to use and very handy when operating an e-commerce business. We are able to track all of our customer's orders in one place and we can send our customers automated tracking updates in real-time which help us boost our customer experience

StarPower Advance Solar Technology
Australia
2 months using the app
April 24, 2024

Rajat and Ankit provide good support and I am happy something like that

NeoDesk
Japan
June 1, 2023

Amazing support, we got into a call and they help me solve my issue. shreyasi was of great help- I recommend the app although is expensive

Wanda Supply
United States
Over 1 year using the app
October 16, 2023

Nitin was excellent in helping today. I was very confused, but he helped me get completely set up.

137Online
United States
15 days using the app
August 23, 2023

Quick assistance from the customer service team who helped me resolve my issue..............................

Official Parissa® Store
Canada
Over 1 year using the app
December 3, 2023

I like the status shipping details of each order, especially when shipping deadlines are involved, I can click on an order and get the necessary details on where a package is at.

Gadgitz Inc
United States
6 minutes using the app
Edited June 28, 2023

Shreyasi was a great help with exceptional customer service, she helped me fix some issues i was having and even got on a screen share to show me all the details because I was confused on how to use the app. Thank you!

omniado
United States
About 2 months using the app