AfterShip Order Tracking & SMS
Order Lookup, Track Order Status, Tracking Page, Insurance
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Popular with businesses in the United States
App highlights
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Seamless workflow: use directly in Shopify admin
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Up-to-date tech: works with the latest themes
Reviews
mammaly
Great app - helps us to handle large quantity of orders. Great customer support - i can recommend this app! :)))
Developer reply
Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support and the app, as you are able to handle a large number of orders.
It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team AfterShip
La Bijouterie De Cécile
L'application de suivi numéro 1 pour moi en ce moment ! Merci d'avoir pris le temps de m'éclouter pour enlever le "powered by aftership" !
Super Kitty Cats
The auto matching rates with the available carriers are just at 50%. If you have high number of shipments, across multiple carriers, you will need to manually match them. A headache for me. Sometimes, it even triggers failure of delivery emails to customers when the foreign language is not properly translated by the system. It will only works well if your carriers are listed under Shopify.
Developer reply
We are really sorry to hear about your recent experience with us. It is unfortunate to know that you expectations were not met.
We have duly noted your concern regarding the ongoing issue. We are investigating it and you will soon hear from our team and will try to resolve it for you as soon as possible.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
We regret the inconvenience caused to you.
Regards,
Shahvaz
Team AfterShip
The Quality Store
Top app! Clear instruction, good customer service and a lot of useful features to support any track-and-trace need f your orders. Would recommend!
Dressbarn
I chatted with Harshvardhan in AS support today needing assistance with the review option in the tracking page. He was extremely helpful, quick to determine my needs and provide the guidance necessary to resolve my issue.
Speedmerchant65 / Fireside Books
It is rare that I need to go to support, so when I do I really need help. Aftership came to the rescue quickly and resolved the question I had within minutes. Aftership has been consistently had the support one dreams about. I'm sold. Strongly suggest their product family.
Gary Y.
Vallysa Traceur GPS chien chat
Bonne application. je recommande suivis de colis simple plus personnalisation disponible choix de la langue etc..
Developer reply
Merci pour vos précieux commentaires sur l’application. Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.
Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7h/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à:
support@aftership.com
Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles
Cordialement,
Rupam
Équipe AfterShip
gimbology
This app is great to use and the support is fantastic. There is a free plan for when you are starting off for any beginner and paid plans that allow a scaled business to have effective tracking for all orders.
Geek Gym
Super easy and fast to use, super-fast help and very friendly Customer support, 10/10 for the services.
Bellie Bee Baby
Helped me remove the "Powered by AfterShip" almost instantly. Great assistance, great app! Thanks for the help!