Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

October 22, 2023

Great service, Nitin solved problem straightaway! Awesome.

Snuggly Sprites
Australia
6 months using the app
Edited June 28, 2023

Shreyasi was a great help with exceptional customer service, she helped me fix some issues i was having and even got on a screen share to show me all the details because I was confused on how to use the app. Thank you!

omniado
United States
About 2 months using the app
Edited June 7, 2023

First Time setting up app. I soon realized that I needed help understanding how to connect the app to my store. Within a few minutes of contacting Ankit he was very patient with me, in helping me set up the app and understanding what was asked of me within the app. He was also very clear with his explanation about the features of Aftership of which I had a few questions. I left the conversation feeling glad that I signed up for Aftership.

Leggings International
Canada
About 2 months using the app
June 19, 2023

Aseem helped out with the app tremendously. Very quick and responsive. Definitely recommend the aftership products

Aspire Supply
United States
Almost 6 years using the app
December 10, 2023

So far so good with an hour looking through the options and customising for a basic store setup

Pedal & Ride
United Kingdom
About 3 hours using the app
AfterShip & Automizely replied December 11, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 29, 2023

Shreyasi at Aftership support was extremely helpful and responsive, and sorted out my request quickly. Highly recommend :)

House of Knives
Australia
Over 5 years using the app
November 18, 2023

Fast reply and fast resolving the matter

VIBRALAVE
Czechia
6 months using the app
May 9, 2023

Very quick and professional support. Helped me out with Tracking Issues i had with my Provider. Recommending having this app in your store !

ShoppyBy
Israel
About 1 year using the app
July 9, 2023

Great App, So far everything looks great however for those of you looking for the free plan its a little hidden, if you scroll a little down you will be able to find it.

MiniTeky
United States
About 2 months using the app
December 27, 2023

sehr schnelle hilfe und ausführlich, danke ihn

Casanovasoles
Germany
6 months using the app