Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 29, 2024

The help I received was great and the assistant resolved my issue very quickly.

Bourne2Shop
Canada
2 days using the app
April 12, 2024

Great app!

Sven & Son
United States
Almost 3 years using the app
December 10, 2023

Support of this app is very good. Just needed help and they not only answered my questions but connected on a video call with me

Be Freedom
Australia
About 1 month using the app
AfterShip replied December 11, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 6, 2024

Very Accommodating and good service

EARTH TRAIL
Australia
About 2 months using the app
Edited February 21, 2024

Quick and very helpful!!!!

Premier Home Furnishing
United Kingdom
3 months using the app
April 11, 2024

I can't recommend AfterShip Tracking enough! Their live order tracking feature is indispensable for keeping up with my online business. And their top-notch support really sets them apart.

TrendsGo
Germany
About 1 hour using the app
April 8, 2024

A experiência de atendimento ao cliente do AfterShip Tracking me impressiona. Eles levam a sério todos os problemas dos usuários e, ao resolvê-los, são altamente responsivos, profissionais e focados. Todos os negócios na Internet exigem esse atributo e estou muito feliz que o aplicativo atenda ao seu valor fundamental.

Cavalcante Moda e Beleza
Brazil
15 days using the app
December 14, 2023

great all sorted, friendly and knowledgable support from Nitin.

Petworld
South Africa
23 days using the app
April 11, 2024

Great Service, and very quick support.

EJR Jewelry Emporium
United States
6 days using the app
December 19, 2023

Very responsive! I had an issue with setting up a custom domain, and the support team helped me go through the case shortly!

VOCIC.com
United States
1 day using the app