Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

December 28, 2023

nitin provide us a great coustomer support

Trends Shop 360
India
2 months using the app
March 6, 2024

Great functionality for my business!

GlobaSync
India
2 months using the app
April 13, 2024

best app tracking

kaprixe
United States
4 months using the app
June 3, 2024

great communication

YOKKAO
United States
11 days using the app
Edited April 8, 2024

not sure why am being charged even after uninstalling it

Stylespeeds
Australia
15 days using the app
AfterShip replied March 24, 2024

Thanks for your valuable feedback.

We understand that you are not satisfied with the charges applied to your account which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip

Edited April 3, 2024

very good ! exelent ! thanks for the support!

tubi
Mexico
26 days using the app
February 20, 2024

i m very satisfied with services,

HEADPHONES FACTORY
India
About 1 month using the app
April 5, 2024

dokładnie i szybko wyjaśnił mi mój problem.

FUR-EVER FUN
Poland
7 months using the app
May 15, 2024

Top Support! Rajat hat mir schnell und unkompliziert geholfen meine Fragen zu beantworten. AfterShip ein muss für Onlineshop betreiber.

Moonlight Switzerland
Switzerland
7 months using the app
February 21, 2024

Garvita is the best. Amazing service

Glow Inferno
Denmark
About 1 month using the app