Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

September 16, 2023

Moazzam went above and beyond to ensure that the problem was completely fixed and even took the time to provide valuable tips to prevent similar issues in the future. Their professionalism and exceptional service truly impressed me.

Elegant Home Shop
Spain
7 months using the app
October 9, 2023

Shreyasi was very helpful and knowledgeable on getting my shipment page attached to my store.

TryXtravl
United States
4 months using the app
May 26, 2023

Amazing app and services! Very professional and completely customizable for our brand to keep it with the same look for whatever service we use. Thank you so much Rahul for all your help and for making this possible! Rahul is very kind, professional, persistent and gets things done! Thank you again!

Ferozia Beauty
United States
About 1 month using the app
Edited November 16, 2023

The best customer support, available 24/7. We dealt with Nitish who was very knowledgeable and even provided screen share to resolve our issue. Thanks Nitish!

Ali’s Couture
United States
About 1 year using the app
May 28, 2023

Aseem was great and answered all of my questions! I was not sure if I was going to keep the app. But his help encouraged me to continue using it. We will see how it goes.

JPG Band Apparel & Gifts
United States
9 months using the app
October 16, 2023

Nitin was excellent in helping today. I was very confused, but he helped me get completely set up.

137Online
United States
15 days using the app
December 3, 2023

I like the status shipping details of each order, especially when shipping deadlines are involved, I can click on an order and get the necessary details on where a package is at.

Gadgitz Inc
United States
6 minutes using the app
September 13, 2023

I had a perfect experience with AfterShip Order Tracking everything is working very well and they have a very reactive customer service ! I recommend it ! 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Schiny ™
United Kingdom
About 1 month using the app
Edited December 27, 2023

A great little app that makes tracking simple for you to manage shipments in Shopify and for clients to track their items on your landing page.

Open Road Overland
United States
11 months using the app
November 21, 2023

super support!

Crazy Parenthood
Austria
About 2 months using the app