Reviews (4,774)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Great customer service
Very helpful team to chat to, fast to resolve
great fast reply and assistance!! 10 out of 10
I've been really impressed by the level of customer service provided by AfterShip. Not only is their support team knowledgeable about the app, but they are also friendly and welcoming, making it easy to get the help I need. Thank you, AfterShip, for making me feel like a valued customer.
Dear Customer,
We appreciate your kind words for our customer service & the support team.
While we strive to provide exceptional support to assist our customers, we always welcome our customer's feedback.
Could you please share your availability along with your Time Zone, so that we can schedule a screen-share meeting to understand the concerns and assist you accordingly?
Regards
Team AfterShip
fast communication great service
Great service! Great app!
Excellent customer service.
Great customer service from Nitin, thanks
Amazing customer service. Garvita was helpful and all of my questions were answered!
Very helpful support!