Reviews (4,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
Refine
-
By rating
Super easy to set up and implement in my shop. Don't think it's been used yet but a nice tool to have. Thanks
carrier matching rarely work properly. Support told me that they have fix it, but always same issue.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
We would be more than happy to talk to you more about this issue over a brief meeting. One of our experts will be reaching out to you via email. Please let us know your availability so we can help you over a Zoom call.
Please don’t hesitate to contact us directly at support@aftership.com if you have any questions or want to check our availability. Our Support Team is available 24/7 to assist you and resolve any concerns you may have.
Regards,
Team AfterShip
All around polished product. Handles one thing, tracking end of end - very well.
Wish they let us use more than one webhook, and have HTTPS on our tracking subdomain.
Just downloaded the app tried some features. The app looks good so far. Customer service is very responsive and ready to respond to queries.
Top order tracking app on the shopify market, easy to use, really useful features and amazing branding on the store!
FFS!!!!! Now I have been blocked out my account for no reason. This App is AWESOME when it works, but really guys, minimum 24 hour before they reply to urgent queries like me being locked out my own account.
This app is so temperamental, I was blocked out my own account for an hour today!!
Easy to use and completely reliable!!!
Aftership is good tool to track all the shipments associated to your online store. with good service.
I love this app just installed and started using! it is great
I would recommend this service because the advisors listen and respond quickly and simply, which is very understandable and therefore satisfying. Thank you