Reviews (4,733)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking and user-friendly interface, which boost operational efficiency and customer satisfaction. It supports multiple carriers and offers customizable tracking pages to maintain brand consistency. The free plan is particularly appreciated by small businesses. Integration with Shopify and features like analytics help optimize shipping strategies. Customer support is noted for being responsive and effective in resolving issues quickly.

September 20, 2023

Great service and quick

ForeverEmmy
United States
About 1 month using the app
July 1, 2021

Have just installed this app & seems great so far. Needed help & support was very quick and helpful.

Treasure Knot
Australia
About 2 months using the app
AfterShip replied July 1, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

June 27, 2021

Super application avec un support vraiment très très rapide et agréable. Je recommande fortement!!!!

VOXOR
France
About 2 months using the app
March 16, 2021

eu baixei este aplicativo ppo recomendaçao. ainda nao tinha ratreio na minha loja. ate agora fui muito bem atendida em todas as minhas demandas. obrigada.

PraToka
Brazil
About 1 month using the app
October 10, 2022

Great app. Easy to customize also for "beginners". Fast and friendly support. Within no time I got a very useful answer with links and screenshot from the support. Very much appreciated. Thanks again.

simplythedesk
Switzerland
About 1 month using the app
AfterShip replied October 10, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 1, 2017

Helpful App. Anyone serious of starting an E-commerce biz should have this App.

Vfind
India
About 1 month using the app
May 30, 2017

This app is awesome since it helps me build trust with my customers since i can be able to track where their shipment is all the time. I end up feeling secure as well as my customers too.

Lilly S House Of Flats
Kenya
About 1 month using the app
April 29, 2021

customer service is fast! they'll try to help ss soon as possible. I just started using it and I'll write more after I used it for a while.

imPAWsing
Japan
About 1 month using the app
December 31, 2018

Not very user-friendly, but it does give you an option to export to CSV. I used that with Excel and created my own dashboard. Be careful what subscription you select, they will blindside you with overage charges- without warning!

Childrens Moda
United States
About 1 month using the app
May 30, 2023

Great app, the best app ever. Helped my shop out. My person extended my free trial for me, made me very happyt

Light Shop
United States
About 1 month using the app