Reviews (4,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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So far so good. Great App and practical for clients who wants to track down their shipment with a click of a button!
I love this simple but so effective app, and especially the customer support always ready to help with patience and empathy, I'd like to thank Sonali for her help and kindness thank you! I recommend this great app to all!
Good app, i like to use it in my shop
its so easy, useful
esta buen ame gusta la app para la web
es facil de usar
Très bon service client, un petit coucou à Rahul qui a été super professionnel, patient et compréhensif. Il a fait le nécessaire pour résoudre mon problème. Merci
100% recommend! Defintely makes a big positive difference to the running of my store and takes alot off my plate.
Best app ever! Thanks that you consider México!
Had to leave a review to get on the free plan, cause I'm very happy about the app. But after leaving a review I get an error and I can't get a free plan... super weird....
Thanks for your review, please reply to the email and we can connect about the issue that you are facing.
Thanks Ankush for your great assistance, I would like to greet Automizely about this high grade customer care with and the fast response to the tickets to solve successfully. Cheers
It's time to find an alternative.
It's one of those apps that require just TOO much attention from me as a store owner. There is always something, but usually it's billing or admin related. Horrible support and as a bonus their fees are getting ridiculous and the latest revelation that team members can only access the app when an additional "seat" is purchased which adds up to $120 for 3 stores in our case, is just not acceptable.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I would like to inform you that that the additional member seat is out of the plan and it will cost $10/mo.
We really value your business and we've sent you an email and looking forward for your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
It has very nice customer service and is easy to use app. helps a lot as a new site owner. I was able to get my order status integrated quickly.