AfterShip Order Tracking

This is a great must have app for your store .
No more worrying about not keeping your customers in the loop Aftership takes care of everything no hassles.
They also help you manage your returns too a big bonus for saving you time so you can get on with the important things like stocking and promoting your store.
Thank you Aftership.

It's very easy to implement & works very well. The best from all the apps I've tried so far. I am currently on the free version as our monthly orders are below 50. I definitely recommend. Support is also very responsive. Recommendation: Branded tracking page design can be improved!

Finally also an app that offers an European dashboard. This will definitely add value to our online business! Very easy to use as well.

awesome services , i love this app totally help build mu business, and drive more consumer

Fantastic app that makes things a lot easier. Takes some time to set up but great once it is. Highly recommended :)

So far so good. it's not perfect, but I think it might be a little more useful than other tracking solutions, mainly because it is a semi-branded experience.

A few things I would like to see: better customisation of the 2 provided templates including changing that limited markdown header/footer box and perhaps just using HTML(?), being able to customise the default tracking information text (bad English grammar), being able to style the notification emails esp with a logo and branded colours, better back-linking to the Shopify store from every order (such as a Shopify order number link in the back end that opens the order within Shopify).

Thanks, I think it's worth exploring to see if it calms my customers down when presented with the initial "Tracking not found" issue which is my biggest gripe with Dropshipping in general.

Look, we love Aftership but coming from Wordpress + Woocommerce to Shopify was a slight disappointment with the integration. We only say this because we use some Chinese couriers like China Post, EMS, S.F. Express etc... When selecting "other" it actually populates it as a TNT # or Fedex #.

They do have a work around for this which has been explained. You would enter their shortcode like... China-Ems#_________CN manually. While slightly annoying it does still get the job done and relays to the premium customer notification service perfectly fine.

Besides this minor inconvenience that is the "other" feature, aftership still rocks!

Bonne application. je recommande suivis de colis simple plus personnalisation disponible choix de la langue etc..

UPDATE 21/01/2021: I was overcharged a couple months ago. I've told them at least 3 times and they keep saying they've passed it to billing. It's now been 3 weeks without any meaningful response. Also contacted Shopify who are reluctant to refund me even though they agree I was overcharged. My advice? Stay away from this app until their management steps in and fixes this. OLD REVIEW: App is great and works mostly like it's supposed to. Told the team about a bug and they said it'll be fixed in 3 days, lets' see how that goes. Main reason I'm taking 1 star off is the chat support seem to pick and choose which issues to reply to. Sometimes I can see "read" but no response. If I ask them about it a few days later, they respond initially then disappear again. I suspect if the issue involves more time and effort they don't bother with it.

This is a great service to make customers feel at ease knowing that they can track their shipment. Well done!