Reviews (4,733)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking and user-friendly interface, which boost operational efficiency and customer satisfaction. It supports multiple carriers and offers customizable tracking pages to maintain brand consistency. The free plan is particularly appreciated by small businesses. Integration with Shopify and features like analytics help optimize shipping strategies. Customer support is noted for being responsive and effective in resolving issues quickly.

March 7, 2017

This has been an amazing app for our online store. One customer actually emailed to say how much she liked this approach, she hasn't done a lot of online shopping so was a whole new experience for her. But it was a great experience for her, so a great experience for us. Especially as she has since come back to buy from us.
An Amazing app, that everyone should at least try.

Kandts Shop
United Kingdom
About 1 month using the app
September 13, 2023

I had a perfect experience with AfterShip Order Tracking everything is working very well and they have a very reactive customer service ! I recommend it ! 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Schiny ™
United Kingdom
About 1 month using the app
December 29, 2021

Thank you very much Srishtik for your prompt assistance and professionalism. Excellent app and Srishtik was fast and very easy to use. Recommended for store owners who want to improve customer satisfaction.

BJamelys
France
About 1 month using the app
November 15, 2022

great service, helps every store to track their orders, time saver, I recommend to every shopify store

CHOPPA BLADE
Slovakia
About 1 month using the app
April 25, 2021

Super app ! Le support client efficace et rapide ! j'ai pu l'installé en quelques clics.JE recommande vivement

Myewatch
Switzerland
About 1 month using the app
March 13, 2017

AfterShip keeps our customers informed from order through to delivery. Love it!

Floral Ties
United Kingdom
About 1 month using the app
June 28, 2017

Great app! Works seamlessly with my store and my customers get to enjoy an easier way to track their package all the way to their doorstep.

Tent Camping Store
United States
About 1 month using the app
January 12, 2017

Not used the facilities yet, but hoping its as good as i expect it be :)

Navajo Jayne
United Kingdom
About 1 month using the app
April 20, 2021

Using this app been really been helpful for building my website, The helper are really helpful, fast with responses.

CelestialSirius
Canada
About 1 month using the app
AfterShip replied April 20, 2021

Thank you for your kind words.

Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Aftership Team

February 15, 2023

I installed the application and immediately received advice from Animesh who presented me with the best option for me and the possible evolutions.
All this in writing, and orally thanks to a Google meeting.
Really very effective thank you.

Bestie Clean
Israel
About 1 month using the app