Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

January 1, 2023

bonne experience car les reponse sont assez rapide ce qui permet d'avoir une disscusion fluide et sans trop d'interuption

EcomGroup
France
19 days using the app
March 26, 2017

Has a easy setup interface which i find quite easy to navigate especially for beginners,a must have app on any store.KEEP UP THE GOOD WORK!

Fishing Gear Sa
South Africa
19 days using the app
December 30, 2022

Ich hatte ein Problem mit meinem abgeschlossenen Abo, wodurch ich Hilfe benötigt habe. Nach kurze Zeit wurde mir eine Lösung vorgeschlagen und diese dirket Bearbeitet.
Vielen Dank für Ihre Mühe,
Team Outverest

Outverest
Germany
19 days using the app
February 4, 2014

Great app, I use it in three of my online stores. Things I'm missing: 1. Some basic (liquid) logic in the notification emails so they can be customized more. 2. Better integration with shopify admin interface: All tracking happens in AfterShip dashboard which is completely separated from shopify admin. 3. Aftership should autoarchive delivered orders (or should have an checkbox in settings to do so).

Jak fotit 360º
Czechia
12 months using the app
November 8, 2021

I used this app and it was amazing, the customer service is awesome and they offered me an extended trial period

Camouflaging
Jordan
19 days using the app
September 14, 2016

love this app. couldnt do it with out it

My Yoga Practice
United States
19 days using the app
April 18, 2014

amazing and simple to use. it save times and offers a great customer services

Skarpe
Saudi Arabia
19 days using the app
January 8, 2014

Super easy to use and integrate! Love that I can let customers be able to track their shipment easily.

surplustoners
United States
19 days using the app
January 17, 2022

So happy I discovered this app! AWESOME customer service! They were patient, kind, and helped me with all my requests. Also, they were very quick with responding!! Very easy to setup as well.

Shinobi Esthetique
United States
19 days using the app
March 24, 2023

Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company

For Your Life Style
United States
19 days using the app