Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its superior customization, real-time tracking, and robust analytics. It integrates well with various platforms and handles orders outside Shopify. The intuitive interface simplifies shipment management and reduces customer inquiries. The app's branded tracking page enhances customer trust. Support is praised for quick and clear responses. It's described as a game-changer in e-commerce, particularly for tracking shipments from various couriers and providing proactive delivery updates. It's also appreciated for reducing missed deliveries and returned shipments.

February 2, 2020

Great app!! I just install it and it went so fast Anywasy I haven't used it to track my orders yet.

2 months using the app
September 12, 2020

I used this app for my eshop and it's really simple!
great product, I highly recommanded it now to purchase it !

2 months using the app
AfterShip & Automizely replied September 13, 2020

Hi there,

Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.


May 29, 2020

The dashboard clearly shows that I'am on the FREE plan.
I had this app installed for multiple months without paying a cent. Guess what out of the blue I got a charge for $300 on a plan I'am not supposed to be chagred.

I will update this review If this is resovled but after unsucessfull attempts of getting this resolved with the customer supprot I'am left with having to dispute this charge on shopify and with my bank.

As of now I would recommed anyone reading this to just look for a different app.

Kind regards.

Visions Of Two
3 months using the app
March 30, 2017

One stop shop for Tracking and Delivery of items. Very handy and convenient

679 Buy Sell Trade
4 days using the app
November 6, 2017

i am new to shopify tho.. i have not made any sales yet but from what i have seen on earth aftership and shopify work hand in hand nd i hope the tracking is automated to my customers

2 months using the app
June 28, 2021

Great app. The customer support team are very responsive and helpful. So far so good. Thank you Aftership

The Hair Waver
4 days using the app
September 8, 2021

I came to pick up the aftership badge and was answered within 3 minutes. Fast and good service. Recommaned

4 days using the app
May 3, 2014

Really good app. Helped me a lot.

Oozter LLC
United States
4 days using the app
July 7, 2021

Customer service is very reliable and will help you with any problems. I contacted them and they were able to reply and solve my problem in under 10 minutes.

United States
4 days using the app
June 2, 2022

We are just starting with AfterShip but the customer service has been fantastic and the app is very flexible.

4 days using the app