Reviews (4,712)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective real-time order tracking and user-friendly interface. It features a unified dashboard that consolidates tracking information from various carriers, enhancing shipment management. The app also offers a free plan, making it accessible for new or small businesses. Customer support is noted for its efficiency, with staff members like Priti, Rajat, and Nitin receiving specific praise for their helpfulness. The seamless Shopify integration further adds to its appeal for improving shipment tracking processes.

April 20, 2021

Using this app been really been helpful for building my website, The helper are really helpful, fast with responses.

CelestialSirius
Canada
About 1 month using the app
AfterShip replied April 20, 2021

Thank you for your kind words.

Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Aftership Team

February 15, 2023

I installed the application and immediately received advice from Animesh who presented me with the best option for me and the possible evolutions.
All this in writing, and orally thanks to a Google meeting.
Really very effective thank you.

Bestie Clean
Israel
About 1 month using the app
January 24, 2024

Awesome app

My Beauty Site
United States
9 days using the app
July 18, 2017

thanks its very help me for customer satisfaction

Beauty And Gorgeous Co
Indonesia
About 1 month using the app
April 8, 2021

So far the app as been good to me and my business, easy to use, and im using to track and send tracking numbers to my clients.

Patas e Pets
Portugal
About 1 month using the app
August 20, 2014

Just hook it up to our site in less than 5 mins. Simple to install & easy to use!

Save the trouble of replying to shipping status inquires. Definitely an app that every online store should have.

UNIRANGE - LED Lighting for Homes & Businesses
Singapore
1 day using the app
April 23, 2017

Aftership is simply a must app. Don t start your shipping without installing the basic plan of up to 100 shipments a month for free. Their tracking is accurate and their interface is simple. What I like the most is their tracking page where our customer can use their tracking code and check their packages status. In case I get a customer enquiry I can just check the status on my phone and reply instantly. And their customer service is also very good. Lookig forward to more collaboration amd updates!

Happytoddlers
Norway
About 1 month using the app
June 29, 2017

Great App for your online store. Works perfect totally recommendable.

Saveonnn Cart
United States
About 1 month using the app
June 23, 2014

Integration with Shopify and couriers have done a world of good for our tracking of our shipments. Can't imagine tracking getting any better than this. Awesome app.

ADLINA ANIS SELECTIONS
Singapore
23 days using the app
September 14, 2017

Anything that helps to deliver good customer service is great, well done aftership for this app that helps owners to reduce this effort

Africanpaintings
South Africa
About 1 month using the app